Operations | Monitoring | ITSM | DevOps | Cloud

IT's Most Expensive Oversight: Ignoring Hardware Warranties

Are you throwing money away on expensive repairs that should be covered under warranty? Or worse, buying warranties you never use while skipping the ones you desperately need? Warranty management is IT's most overlooked money-saver. Without proper tracking, you're facing unexpected repair costs, unplanned downtime, and zero visibility into which assets are actually covered when you need them most.

Overcome the Break-Fix Model! Switch to Proactive Maintenance

If your team is constantly firefighting issues, it might be time to shift gears. In this short video, our product specialist, Matt Beran, explains how to move from reactive to proactive support with the help of Asset Management tools. We’ll walk through real use cases so you can see exactly how to monitor device health, plan replacements, and detect patterns that point to bigger problems.

How Often Should You Replace Hardware? Set up a Hardware Refresh Policy

In this video, we’re laying the foundation for an effective hardware refresh strategy by focusing on the policy itself. Without clear guidelines, you end up with confusion, overspending, and outdated technology in the hands of your team. We’ll walk through how to define a policy that reflects your organization’s goals, budget, and culture. We’ll also look at how to automate some of the work, like setting up notifications and tagging devices, so refresh cycles are smoother for everyone.