Operations | Monitoring | ITSM | DevOps | Cloud

AI Boom or Bust? Rethinking Roles, Outcomes, and AI's Impact on MSPs: Session 1

A frank, boardroom-level conversation with leaders from some of the largest MSP platforms about what’s real (and what isn’t) with AI today: how org charts are changing, where to start if you’re small, build-vs-buy, pricing/ROI, and how to turn curiosity into outcomes. What you’ll learn: Speakers.

The Strategic Stack: Assessing IT Tool Value

There's a sea of IT software out there built to help you manage the technology of your organization more efficiently and with minimal headaches. Unfortunately, *finding* the right tools can give you enough headaches to make up for it. And with so many promises and things to consider, it can make your head spin. "Do I need a full project management software?""How does this tool actually deliver value to the rest of the organization?""Can this solution scale for growth?""Will they give me a free t-shirt with a demo?".

Charting the Course: Your IT Roadmap for 2026

You may be thinking to yourself, "We're only just over halfway through 2025, is it really time to start thinking about next year?" and the simple answer is yes. Unlike Halloween decorations in July or Christmas decorations in August, it's never too early to start thinking about your plans for the next year. By getting a jumpstart now, you can better plan for goals, initiatives, and the ever-elusive IT budget.