Operations | Monitoring | ITSM | DevOps | Cloud

This 10.0 week stream showcases pretty exciting feature updates with core asset fields and software license management. We also will take advantage of the presence of the Director of Product Manager, Luke Whitelock to highlight highly anticipated PSA improvements.

In this 10.0 stream, Product Manager Reed Woods walks through how to streamline onboarding and login with SSO. We will also overview other updates to account administration.

Senior Product Manager Chris Williams will guide us through new patching features rolling out in the 10.0 Release. Find out more about Patch Caching, Default Patch Approvals, and other enhancements to achieve a flawless patching experience.

You’ve seen the vision. You’ve built the blueprint. Now it’s time to put AI to work. In this fast-paced, tactical session, we’ll showcase real-world MSP AI implementations — what’s working, what’s not, and how to adapt these examples to your own business.

The concept of managing up is simple -- in order for you to influence decision-makers, you need to learn how to speak their language and show initiative when it comes to solving problems. Even as an entry-level manager, you can have a lot of influence over decisions just by working closely with your direct manager and even executives. In this stream, we'll be talking with IT leaders about how they manage their managers through constant communication, proper expectations, and frank discussions about business impact so that they're able to better influence decisions on a broader scale.

The Session 1 roundtable showed you where the industry’s headed. Now it’s time to chart your own course. In this practical, hands-on session, we’ll take the big-picture insights from Session 1 and translate them into actionable steps for your business. Learn how to build the right foundation across people, process, and product go-to-market so you can move from strategic ideas to tactical impact. 0:00:57 – Position yourself as the AI advisor for clients.

Kelvin Tegelaar, founder of CyberDrain joins the NinjaOne Community stream to discuss Check, a new open source tool to identify and block malicious login pages before credentials can be compromised. Learn more about this new tool and how to provide real-time protection against Microsoft 365 phishing attacks.

Asset management covers a broad variety of various hardware, software, and systems that your team has to manage. And unfortunately, many organizations lack the visibility needed to maintain the technology appropriately. This can lead to: This session is all about IT asset management tips and tricks, regardless of which vendor you use for management, discovery, etc.