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Latest Videos

Getting Back into In-Person Sales & Networking

As the world opens back up, are you missing in-person sales and networking opportunities that growth-focused MSPs are jumping on? View this recording of a special live discussion with growth and revenue expert Adam Slutskin, the channel veteran behind wildly successful worldwide sales and marketing strategies at Liongard, ConnectWise, and others.

April Phools' Phishing Challenge

Can you do what you advise your clients and spot a phishing attempt when you see one? Watch this "April Phools" edition of our MSP Live Chats series with special guest Connor Swalm, CEO of Phin Security, who showcased the latest tricks and tactics attackers are using to get victims on the hook. Don't miss OITVOIP CEO Ray Orsini, Lifecycle Insights' Alex Farling, and the rest of our panel as they played a high-stakes game of "spot the phish" on the LIVE event.

MSP Live Chat: Feeling Lucky? Reducing Your MSP's Biggest Risks

Replay this special St. Patrick's Day edition of our MSP Live Chats! Hear candid conversations about the biggest risks facing MSP owners today — including which risky bets on growth you should avoid AND which to take! Select attendees were also given a chance to test their luck on the "Wheel of MSP Misfortune" to win a $25, $50, or $100 Amazon Gift Card. Special guests on our panel for this MSP Live Chat included Tom Lawrence (Lawrence Technology Services) and Georg Dauterman (Valiant Technology).

MSP Live Chat Making Customer Success Your Competition Killer

Your customers’ expectations and demands around IT are changing. Want to learn how you can better align your work with their evolving business goals and priorities? And ensure that you don’t just win new customers, but that you win them for life? Watch our MSP Live Chat with Lifecycle Insights CEO Marnie Stockman. Not only is she an expert in MSP customer success, she literally wrote the book on it.

IT Love Fest

Relive the joyous celebration of IT Love Fest and celebrate everything you love about IT all over again. We served up Valentine's to everyone's favorite free open-source tools and scripts PLUS shared stories of exceptional support that made users feel the love and show it back. Special thanks to all of our event partners Tom Lawrence from Lawrence Technology Systems, Kelvin Tegelaar , Elizabeth Copeland from Tier2Technologies, and Ray Orsini CEO of OIT, LLC | OITVOIP.

2022 Resolutions + 4 Sales-Free Ways to Boost Your Valuation

The top MSPs are heading into 2022 with a focused strategy and clear objectives. But even the best-laid plans can come up short if you’re not actively adjusting for blindspots and things simply beyond your control. In the first MSP Live Chat of 2022, Chris Ryne from Growth Achievement Partners joined us and shared tips on how to implement a more achievable, resilient growth plan for 2022.