Operations | Monitoring | ITSM | DevOps | Cloud

MSPs operating under a proactive services model know the benefits-like better prediction of revenue, higher-quality service, and ability to plan ahead, just to name a few. But if you're transitioning into a proactive services model, you may not experience these benefits if you're not using the right tools. Automation is key, so choosing a remote monitoring and management platform that easily integrates with a PSA tool is a must. Read the eBook to learn more about integration and how it can help you increase automation, improve productivity, streamline billing, and more.

Founded in 2005 and headquartered in the Netherlands, BCD Travel is a provider of global corporate travel management with offices in more than 100 countries. The company simplifies the complexity of business travel and drives savings for travel and procurement partners. The company's IT department has hundreds of employees worldwide with expertise in managing and supporting infrastructure across North America, Europe, and Asia.

Forecast latency, throughput and headroom before every deploy.

Enhanced visibility is crucial and to best meet current business needs requires an understanding of the level of satisfaction when using Microsoft 365. There is a growing demand to learn and know how users feel about the quality of their experience. Take a deep dive into the difference between Service Level Agreements and Experience Level Agreements and why the enhanced visibility is crucial to best meetyour current business needs.

The move to the cloud creates massive opportunities to deliver great applications and experiences to customers and employees, but it also comes with a new set of complexities. These new environments, powered by containers and microservices, among others, are dynamic and ever-changing. The old ways of monitoring don't apply anymore-but the need to ensure the reliability and performance of your applications is more important than ever.

Through practical guidance and best practice recommendations, this book will help you understand why cloud-native applications require a modern approach to security and observability practices, and how to adopt a holistic security and observability strategy for building and securing cloud-native applications running on Kubernetes.

One of my earliest memories of the cloud is when it dawned on me that I was no longer in control. I'd spent the last 10 years managing on-premises infrastructure, and if something went wrong, I was pretty confident in our ability to fix things. After moving tens of thousands of mailboxes to the new Exchange Online service, then part of a service called Live@EDU, I experienced an outage where there was nothing I could do except wait for someone else to help.

Network operations have evolved radically in the wake of digital transformation - and the increasing infrastructure complexity that accompanied it. As NetOps teams roll out and support next-generation technologies, they face a myriad of challenges and changes in their daily operations. Every network team is under unprecedented pressure to safeguard business continuity, network security, and quality of service at all costs. Reliable and high-performing connectivity has truly never been more important, making the role of the NOC more critical than ever before.