Operations | Monitoring | ITSM | DevOps | Cloud

In business-to-business (B2B) sales, taking a consultative approach leads to a win-win for you and your customer. So it's important to get to know your customers and their needs before giving them the hard sell.

This datasheet details various specifications and requirements for installing and running Lightrun in production.

A new approach to IT operations is needed - one that works at machine speed. But to transform operations, IT leaders must commit not only to collecting data, but to also putting automated practices in place that ensure data quality and enrich that data with context to make it actionable.

The move to cloud computing has significant repercussions for network monitoring and management. Cloud computing environments are dynamic, so your tools need to be dynamic as well. Download this eBook to learn about five best practices for multi-cloud monitoring.

As experienced cybersecurity engineers with strong cloud and SaaS backgrounds, the Lightrun team fully recognizes the importance of embedding security as part of the product design and delivery. This document provides a high-level overview of Lightrun's security model, architecture and primary controls. While there are no 100% bulletproof solutions, the Lightrun platform is designed with a significant investment in security from the ground up, as outlined in this document.

For years, cybercriminals have worked to circumvent traditional security measures. Finding loopholes in defenses, flaws in systems, or new methods of attack means they can turn a profit for their activities. As a result, cyberthreats continuously evolve, often faster than humans can keep up with. Endpoint detection and response (EDR) tools exist to deal with this dynamic. Get this eBook to learn why EDR solutions were created, how they operate, and what problems they solve in cybersecurity.

MSPs operating under a proactive services model know the benefits-like better prediction of revenue, higher-quality service, and ability to plan ahead, just to name a few. But if you're transitioning into a proactive services model, you may not experience these benefits if you're not using the right tools. Automation is key, so choosing a remote monitoring and management platform that easily integrates with a PSA tool is a must. Read the eBook to learn more about integration and how it can help you increase automation, improve productivity, streamline billing, and more.

Founded in 2005 and headquartered in the Netherlands, BCD Travel is a provider of global corporate travel management with offices in more than 100 countries. The company simplifies the complexity of business travel and drives savings for travel and procurement partners. The company's IT department has hundreds of employees worldwide with expertise in managing and supporting infrastructure across North America, Europe, and Asia.