Operations | Monitoring | ITSM | DevOps | Cloud

Latest Publications

SharePoint, SharePoint Online Monitoring

If your organization leverages SharePoint for content, communication and collaboration then you must continuously test and monitor your SharePoint installations. Whether its SharePoint Online in Office 365, Hosted SharePoint on Azure or your own SharePoint 2016 installation, synthetic uptime and performance monitoring will help you find and fix problems, detect changes and plan your network and servers for capacity.

Skype for Business Monitoring

CloudReady Skype for Business Sensors continuously execute real conversations between Skype endpoints and capture metrics to determine the health of your network, ISPs, WiFI, Edge and Media Servers. Deploy sensors across multiple branch and cloud locations to model your different topologies, network conditions and scenarios for always-on monitoring and end-to-end test.

Seismic Shifts in NetOps: The Case for Modern Tools

In recent months, a lot has changed in network operations (NetOps). Networks, architectures, and entire operational models have shifted dramatically-disrupting and destabilizing digital business services. Unfortunately, most NetOps teams are still relying on legacy tools and approaches. This white paper offers a look at how the world has changed - and the new capabilities your team needs to succeed.

How to Optimize Your Cloud in the Era of Infrastructure as Code Complimentary Whitepaper

Infrastructure as code (IaC) is a method to provision and manage IT infrastructure through the use of source code, rather than through standard operating procedures and manual processes. Tools like HashiCorp Terraform, AWS CloudFormation, or Ansible help you automate the infrastructure deployment process in a repeatable and consistent manner, driving speed, simplicity, and efficiency.

Bridging The Digital and Physical

The world of the Internet of Things (IoT) is here, with an expected 75 million connected devices by 2025. The internet powers everything from healthcare devices to household appliances to banking systems and thus, more and more of our physical systems have a direct dependency on their digital components. Historically, physical and digital environments have been considered as standalone entities and a case needs to be made for the unification of risk management center across both the environments.

Closing The Customer Experience Gap with Continuous Automation

Every Organization has processes set in place to respond to incidents but these often result in missed SLAs which lead to poor customer experience. By establishing workflows and automating them the incident can be resolved faster and we can iterate processes rapidly. Rapid delivery of services at scale leads to good customer experiences, which is the most important metric for all organizations.