Justifying the purchase and implementation of a system monitoring solution can be difficult, since IT department software purchases are faced with more scrutiny than ever in today's extremely competitive marketplace.

This guide gives you a quick, architectural overview of EventSentry to get you started using the product. Browse or search the documentation for detailed product information.

Once you are familar with the basic concept of EventSentry we recommend that you take a look at the best practices. It contains useful tips & tricks and configuration examples to help you get the most out of EventSentry with the least amount of administration.

DevOps best practices can benefit all types of organizations, across all industries. Nearly half of enterprises have already begun adopting DevOps, and most of the remainder have plans to do so. If your org doesn't make the shift to DevOps, it risks being disrupted by others that achieve greater agility, automation, and communication.

The key to winning in today's 'Age of the Customer' centres on the staging of hyper-personalized, meaningful experiences throughout the entire omnichannel customer journey. To achieve this requires an integrated customer-excellence vision that bridges the divide between the physical and digital worlds.

To the outside world, customer service agents are the face of any business. They influence how people perceive brands and are directly responsible for the retention and churn rates for any organisation. This is not an easy responsibility to shoulder, especially if you're new to the industry.

Operational intelligence, derived from the collection and analysis of machine-generated data, has often been used purely for the monitoring and management of IT infrastructure, applications and security. However, such data can also provide invaluable insight across the rest of the business.

This white paper describes the technologies and processes used by Sumo Logic to secure customer data, and provides background on the company's deeply ingrained security culture.