Operations | Monitoring | ITSM | DevOps | Cloud

The 16 best cloud cost optimisation tools for 2023/2024

In this piece, we run through the 16 best cloud cost optimisation tools for 2023 and into 2024. You’ll learn what cloud cost optimisation and cloud cost management are, the best services for reducing your cloud costs, and how some of them can shrink your carbon footprint – as well as your monthly bill.

How to Monitor Internet SLAs (Service-Level Agreements)

Whether you're streaming a movie, conducting a crucial Zoom meeting, or managing a data-intensive enterprise, a reliable Internet connection is non-negotiable. The Internet is expected to be fast, always available, and capable of handling your specific needs. But how can you ensure that your Internet service provider (ISP) is meeting these expectations? The answer lies in Internet Service Level Agreements (or Internet SLAs).

Using the Cribl API - Part 1

Cribl’s interface is Super Neato: Reactive, beautiful, and easy to use. But sometimes you need to access settings and configurations programmatically. The good news is that interactive API docs are baked into your Cribl instance. The better news is that everything that happens in the GUI is making API calls. With your browser’s developer mode, you can easily take a peak behind the curtain to see exactly how the API was called and what the payload looked like.

Introducing enhanced webhook security

We are excited to announce webhook secrets, a powerful new feature that will provide an extra layer of security for your webhook payloads in Bitbucket Cloud. With the ability to add secrets to webhooks, you can now sign webhook payloads to ensure they are coming from Bitbucket Cloud and protect against unauthorized access.

What is Service Desk and how does it help IT departments?

Skilled IT leaders understand that consistent and sustainable growth comes with a number of significant challenges. Developing IT growth requires a cohesive strategy that aligns perfectly with the engine of that operation: And that is Service Desk, the undisputed main character of this journey.

On-Trend in Operations This Peak Season

Here we are, back again to another calendar fourth quarter and maybe the same for your business. But whether your fiscal calendar lines up or not, it is that most wonderful time of year we all know as peak season. Each year's a little different, especially lately. But rather than re-hash what we have all lived through leading up to this season, it feels right to have a look at what operations — maybe yours included, are doing to make peak season 2023 a success.

Platform Engineering - Paving the Way to Accelerate Eeleases

Platform engineering started appearing in 2017 and was identified as a distinct DevOps role in 2019 in the book Team Topologies. Adoption quickly accelerates, and by 2022, there are platform engineering meetups worldwide, and over 6,000 DevOps professionals attend Platform Con, the first platform engineering conference. With such a fast rise in popularity, many technology professionals still need clarification on the role and how it fits into the DevOps methodology.

Planning for the unexpected with business continuity management

As a major retailer with more than 1,700 outlets, Canadian Tire needs robust business processes that continue to operate seamlessly when adverse events strike. Although the company had disaster recovery plans in IT and an established business impact analysis discipline in its business units, these processes ran on Microsoft Excel, Word, and emails—and weren’t connected.