Operations | Monitoring | ITSM | DevOps | Cloud

We’ve officially entered everyone’s favorite time of year—tax season. You can find me rifling through the stack of mail and records I’ve been hoarding over the past year, while my husband calmly reviews his neatly archived digital documents. Completing your tax return forces you to review all your fiscal actions from the past year, which can be made easier with secure digital tracking, tagging, and maintenance along the way.

If you’re like most companies, you made many changes to your business throughout the COVID-19 pandemic. You may have adopted new tools, implemented new processes, or completely changed the way your business runs. Your workforce has likely gone fully remote—at least for a while—which requires more tools and processes to support remote employees.

After adopting foundational practices of knowledge management many organizations aim to expand this practice outside of IT. While comprehensive knowledge management is an effective way to connect employees to solutions from multiple departments, maintenance can be a major challenge. This post will dive a little deeper into how to consolidate knowledge base articles from multiple departments.

In my experience, pipeline monitoring and management is traditionally either left for the last developer who deployed, or unmonitored entirely. This lack of centralized monitoring and production-level resiliency can lead to significant development delays or even bring pipeline and train deliveries to a grinding halt. But we can do better.

When SQL Server is having performance issues, giving you error messages, or just running slowly, you need to figure out the root cause of the problem before making any changes. Don’t jump to conclusions—make sure you get a big-picture view of the issue. Start with these five troubleshooting tips to optimize your SQL Server performance.

Though you might use custom-made apps for many reasons, there’s only one reason you deploy them: off-the-shelf solutions just can’t get the job done. Whenever operations are too complex for a commercial application already in place or whenever a new kind of digital business is launched, a custom app is necessary. This is true no matter what the business model is.

At the start of the COVID-19 pandemic, military IT leaders raced to expand network capacity and upgrade infrastructure to ensure it could meet their mission-critical workloads and support telework. Their successful efforts have established a proof of their own abilities to adapt and scale their networks with speed and agility. As more DoD personnel telework and government and home networks are pushed to the max, here are three things they must consider as plans for the impact on IT systems.