Operations | Monitoring | ITSM | DevOps | Cloud

Do you like to play video games like I do? Recently, I discussed using skills taken from gaming to level up your career. Once I started thinking about the skills you pick up in video games that are transferable nontechnical skills, I couldn’t stop thinking about them. By now, you may have noticed I like to talk about how important “soft” or nontechnical skills are to your career, so I couldn’t pass up an opportunity to tie this to my favorite pastime.

Data is the backbone of any organization. Good data supports the business and helps ensure smart business decisions are made. Bad data, on the other hand… well, you don’t want bad data. But how do you make sure you have accurate and valid data? Data validation and testing are great places to start.

As the world grapples with the transition to a largely remote workforce, MSPs can shore up WFH security for customers with the right suite of tools. Because of the ongoing global impact of the coronavirus pandemic, more people are working from home today than ever before.

Anatomy was always one of my favorite subjects in school—it just made sense. I still know the structure of a human cell, I remember the different parts of the ear, and because I’m active, I know the soreness I feel in my muscles is caused by lactic acid fermentation. Lessons from anatomy have proven to be some of the most practical for my everyday life.

Picture a network—any enterprise network. What do you see? In almost every case, in almost every environment, you’ll find hubs and spokes of hubs and spokes all the way down. For network engineers, their focus may be even more narrow: innumerable clients, lots of switches, and fewer routers connected to a core. This classic on-prem topology has served reliably since the dawn of Unix time.

Introduction We all want the fastest application possible for our customers. At the same time, we’re under pressure to continuously add new features. These new features add complexity, which makes our application heavier, which in turn slows our applications down. So, how do we add new features, yet keep the performance of our application high?

Federal IT pros have tracked application performance for decades. Today’s environments are far more complex than they’ve ever been, particularly with the quick and steady rise of cloud computing, mobile devices, and remote work. This enhanced complexity demands an improved ability to collect and track application performance metrics to ensure things are operating as expected and needed. But not all federal IT pros have the time or knowledge to keep up with the demand.

Your network relies on reliable data transmission. Not only could troublesome connections yield negative results for customers, but connectivity issues could also indicate deeper problems within your network. However, if you monitor your bandwidth consistently and carefully, you can maintain your network’s health and solve issues as they arise.

DigitalOcean is a cost-effective virtual private server (VPS) provider popular among the developer community. The platform also offers services for rapid development, deployment, testing, and maintaining modern distributed applications. One of these services is a managed firewall solution that allows blocking unwanted traffic. It’s relatively easy to manage and deploy as an infrastructure component. Sometimes, however, operations teams need to dig deeper when the firewall blocks network traffic.

We have service desk liftoff! Well...almost. Completing an IT service management (ITSM) evaluation is no easy feat, but selecting a new solution doesn’t mean it’s time to take your foot off the pedal. Transitioning to a new solution shouldn't be a burden or take away from your day-to-day responsibilities. Developing a strategic approach to tackle your ITSM implementation can help expedite your time to value and maximize your resources.