Operations | Monitoring | ITSM | DevOps | Cloud

There was a time when cyberattacks on identity and authentication infrastructures [like Active Directory (AD)] were immensely challenging to perform. A lot of forethought had to be put into devising a plan for the careful execution of attacks, and advanced technical knowledge of domains and networks was a requisite. Over time, with the advent of open-source pen testing tools, the knowledge gap and the complexities involved to carry out a full-scale cyberattack have narrowed drastically.

It seems almost everything is going digital during this pandemic: businesses, education, and medical consultations. This increased digital consumption is squeezing the juice out of the IT infrastructure of many organizations. On top of that, remote work policies are posing serious security issues. At times like these, IT infrastructure monitoring is like a football game for IT admins, except: So how do you navigate all these challenges and score a touchdown?

Five worthy reads is a regular column on five noteworthy items we have discovered while researching trending and timeless topics. This week, we explore how the employee experience is evolving with the new normal. The employee experience (EX) isn’t about ping pong tables or bring-your-pet-to-work days anymore. The new normal of working remotely has brought in a paradigm shift in the way businesses and employees operate.

The ITOM Podcast is back with an all new episode aimed to alleviate all your remote work woes in your IT environment. In the last episode, we discussed in detail about the need for compliance checks, major causes of compliance violations across industries, and the solution to help maintain network compliance. This week, we’ll dive into the end-user experience in this era of remote work.

One of the first requirements of building an effective team that consistently delivers results is having dynamic team members with the right skill set. This means having the right number of people with the right skills working on your projects at the right time.

Microsoft Internet Information Services (IIS) is a popular web server for hosting web applications and is widely used in many sectors, such as healthcare, banking, e-commerce, logistics, etc. The IIS web server is the backbone of many IT infrastructures. But if the IIS web server encounters problems, it can lead to websites and applications experiencing higher response times, and timeouts resulting in end-users either leaving your website or complaining about the performance.

The ITOM Podcast returns with yet another episode to help you eliminate all the remote work woes in your IT environment. In the last episode, we discussed in detail about the key areas enterprises need to monitor to ensure endpoint security, measures to adopt to ensure cybersecurity while rolling out BYOD policies, and the crucial factors that IT leaders need to know about in the post-pandemic era with respect to IT security.

Business-critical operations rely heavily on network performance. This means there’s a ton of pressure on IT teams to monitor the network effectively. There are numerous aspects to network monitoring, including virtual server monitoring, automation, baseline violation alerting, event logging, availability monitoring, and health monitoring.

Gear up! The ITOM Podcast is back with an all new episode intended to help you surmount all your remote work challenges in an IT environment. In the last episode, we discussed VPN monitoring in detail, the challenges encountered while monitoring VPNs, and the key metrics to track to overcome those challenges. This week, we will deep dive into endpoint security and BYOD policies.

With the advent of cloud technologies, there has been a major shift in the way organizations handle infrastructure operations and service delivery. The increasing shift towards cloud-based and hybrid cloud ecosystems for business operations has made it necessary for organizations to employ cloud monitoring tools that monitor the performance and efficiency of these cloud-hosted services.