Operations | Monitoring | ITSM | DevOps | Cloud

Rerouting of Kherson follows familiar gameplan

Since the beginning of June this year, internet connectivity in the Russian-held Ukrainian city of Kherson has been rerouted through Crimea, the peninsula in southern Ukraine that has been occupied by Russia since March 2014. As I explain in this blog post, the rerouting of internet service in Kherson appears to parallel what took place following the Russian annexation of the Crimean peninsula.

A deeper dive into the Rogers outage

Beginning at 8:44 UTC (4:44am EDT) on July 8, 2022, Canadian telecommunications giant Rogers Communications suffered a catastrophic outage taking down nearly all services for its 11 million customers in what is arguably the largest internet outage in Canadian history. Internet services began to return after 15 hours of downtime and were still being restored throughout the following day.

Investigating digital experience with Synthetic Transaction Monitoring

Kentik Synthetics is all about proactively testing and monitoring specific elements of your network, the services it relies on, and the applications it delivers. That means using artificial traffic instead of end-user traffic to test a variety of aspects of digital experience monitoring like device availability, DNS activity, web application page load times, and BGP activity. But to test an end-user’s experience interacting with a website, we need to approach things differently.

Kentik moves up the stack with Synthetic Transaction Monitoring

In our quest to provide the leading network observability solution, Kentik has been focused on developing a service for NetOps teams that empowers them to have intimate knowledge of their network traffic and the devices that route traffic. Our service helps them plan capacity, project costs, optimize routes, detect unwanted traffic, troubleshoot issues and analyze events.

Outage in Egypt impacted AWS, GCP and Azure interregional connectivity

On Tuesday, June 7, internet users in numerous countries from East Africa to the Middle East to South Asia experienced an hours-long degradation in service due to an outage at one of the internet’s most critical chokepoints: Egypt. Beginning at approximately 12:25 UTC, multiple submarine cables connecting Europe and Asia experienced outages lasting over four hours. As I show below, the impacts were visible in various types of internet measurement data to the affected countries.

Solving slow web applications with the Kentik Page Load test

Kentik Synthetics is all about proactive monitoring. With synthetic monitoring, you can investigate users’ digital experience by peeling back, layer by layer, exactly what’s going on in every aspect of the digital experience from the network layer all the way to application. Because synthetic tests can be so granular, the results provide different information than you can get from flows, streaming telemetry or other observability data.

How New Relic uses Kentik for network observability

New Relic is known for empowering the world’s leading engineering teams to deliver great software performance and reliability. And the network that delivers that service to New Relic’s users plays a critical role. Hiccups in the performance of the network between New Relic’s mission-critical service and their users can create a cascade of problems.

How to prepare for a peering-partner business review

Peering is more than just setting up sessions with any AS that will accept one. Peering can involve long-term relationships that require reviews and joint-planning to grow synergy. A critical milestone in any peering relationship is the business review – and when it comes to business reviews, it’s all about preparation. So where to start?