When submitting a warranty request for a device on your network, you’ll likely need to have important device information handy, such as the serial number. Rather than getting caught up in a game of telephone with the end-user, all relevant information for any devices is conveniently pulled in through the NinjaOne console.
G2 reports that nearly 70% of IT professionals state that IT environments have increased in complexity compared to just two years ago. More complex IT environments suggest the need for increased monitoring and management to ensure that all components efficiently work together. When you add more applications and software to IT management, it can complicate the management process if solutions don’t integrate or there isn’t structure with how the applications work together.
Keeping track of and maintaining IT assets is essential for a successful business. However, Capterra reports that businesses are reacting instead of preventing maintenance issues 80% of the time. Proactive IT asset management is made possible with a current and accurate IT asset inventory.
Since the addition of custom fields to Ninja, we’ve had the ability to read-from and write-to device-level custom fields via scripts and the terminal. Organization-level custom fields (available as part of Ninja’s documentation functionality) have always been readable via scripts, but up till now they have not been writable.
Whether your organization has a few remote employees or your entire workforce has gone remote, you need an easy way to install and update software remotely. By using a tool called winget, you can natively deploy software through Windows. In this article, we’ll take a look at what winget is, how it works, and how you can use it.
Staying ahead of any issues can be the difference between a swift resolution or a catastrophe. At NinjaOne, we want to arm our partners with the tools to be alerted at a moment’s notice of any potential problems with their or their customers’ endpoints. This is why we built our new notification channels feature - to help technicians proactively manage their endpoints with critical alerts no matter where they are and regardless of what tools they use.
The two words that IT and MSP teams never want to hear are “data loss.” According to Business Partner Magazine’s article on data backup, “94% of companies that fail to recover from a major data loss do not survive, and 43% of companies never resume their operation after a major data loss event.” To prevent these disasters from occurring, IT & MSP teams rely on data protection.
There are a variety of modern and legacy technology solutions that businesses can use in their IT environments. WSUS and SCCM are two different legacy products by Microsoft that are used for IT management. They each have unique capabilities that serve endpoints and ensure they are in optimal condition. Read on to learn more about the roles of WSUS and SCCM in an IT environment.
Picture this: You’re on the hunt for a new solution to help your IT team save precious time and money. You understand the benefits, you’ve done your research, and you know which vendors are on the top of your list. But there’s still one massive hurdle that you need to leap over before you can make the purchase – executive approval. Getting executive buy-in on purchases can often be more difficult than finding the right product.
RMM is short for remote monitoring and management. RMM software is used to do two things: a) gather information from remote endpoints and networks to assess their health; and b) perform various remote IT management tasks on them without disruption. RMM solutions are most widely used by managed services providers (MSPs).
