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Mastering IPM: Key Takeaways from our Best Practices Series

As we conclude our Mastering IPM blog series, it's time to reflect on the wealth of insights we shared. From delving into the critical layers of the Internet Stack to navigating the intricacies of data analysis, each installment has provided valuable perspectives on optimizing digital experiences through Internet Performance Monitoring (IPM). Now, let's distill the key takeaways from the series.

DNS Security: Fortifying the Core of Internet Infrastructure

In an era marked by escalating cyber threats, Domain Name System (DNS) infrastructure security has become a key concern for IT organizations worldwide. Attacks related to DNS infrastructure, such as DNS hijacking, DNS tunneling, and DNS amplification, are on the rise. Many organizations find themselves questioning the robustness of their DNS security protocols.

Mastering IPM: API Monitoring for Digital Resilience

APIs (Application Programming Interfaces) have quietly evolved into the backbone of contemporary business operations, even though it's ironic that most people use APIs without even realizing it. For instance, you're ordering your favorite takeaway online; you tap the payment button, and voilà! Through APIs, your payment information swiftly traverses the digital landscape, promptly reflecting the adjustment in your credit card balance.

Mastering IPM: Protecting Revenue through SLA Monitoring

If you’re an SRE, then you already know your SLOs from your SLAs, not to mention your SLIs. But even if you’re not au fait with those acronyms, you’ll soon discover how widespread and applicable these concepts are in this installment of our IPM Best Practices Series. We’ll explore these concepts in detail and explore how external monitoring can enhance the tracking of Service Level Objectives (SLOs), leading to positive user experiences and informed decision-making.

Mastering IPM: The Essential Customer Experience Monitoring Framework

In the previous installment of our Internet Performance Monitoring (IPM) Best Practices Series, we explored the critical importance of monitoring what matters, from where it matters. Now, we pivot to a core aspect of Internet Resilience: Customer Experience (CX). This blog explores the critical role of IPM in achieving faster Mean Time to Detect (MTTD) and Mean Time to Recover (MTTR).

Accelerating Detection to Resolution: A Case Study in Internet Resilience

Today, any revenue-generating website is like a house of cards, poised to collapse with multiple points of failure. The modern service delivery chain relies on intricate multi-step transactions and third-party API integrations, making the system more complex and interconnected. A single point of failure in the architectural diagram above can lead to slowdowns and outages with tangible consequences on your bottom line.

Mastering IPM: Monitor What Matters From Where It Matters

In the first installment of our IPM Best Practices Series, we explored the vast expanse of the Internet Stack and how its complex layers work in unison to keep digital services running. We laid the groundwork for understanding why Internet Performance Monitoring (IPM) is pivotal for the resilience of our interconnected world. This post zeroes in on the imperative of monitoring precisely what matters, and from the right vantage points.

Mastering Internet Performance Monitoring: A Best Practices Series

The digital landscape has dramatically transformed since the world’s first website went live at CERN on August 6, 1991. What began as a single webpage has exploded into a sprawling, intricate web of interconnected services and systems. The modern web is mind-bogglingly vast, complex, and, when it works, beautiful in its precision and technological harmony.