How should we define technological progress in the digital era? Is it merely the proliferation of gadgets and gizmos, or does it lie in the seamlessness of our digital encounters? Recently, I moved to Dubai, the Gulf Cooperation Council’s (GCC) major trading hub and a city celebrated as the “City of the Future.” But does Dubai’s technological innovation extend to the resilience of its digital service vendors?

We live in a data-rich world - every click, swipe, like, share, and purchase online generates data points companies use to optimize offerings. However, even vast real-world data has limitations in developing robust artificial intelligence (AI) and data models, particularly with regard to AIOps (Artificial Intelligence for IT Operations). Enter synthetic data.

The 2024 SRE Report highlights a pivotal shift in how organizations approach the reliability and monitoring of their services, especially those that extend beyond their direct control. According to the report, 64% of organizations now recognize the importance of monitoring productivity or experience-disrupting endpoints, even beyond their physical control.

This is a follow-up to our previously published post announcing Traceroute InSession, where we provided extensive technical details about how it works. In this series, we explore the challenges InSession addresses within modern networks and compare it to other traceroute variants. At Catchpoint, we pride ourselves on being traceroute experts. Why? We’ve run over 15 billion traceroutes over the last 15 years and more than 3 billion in 2023 alone!

Continuing our series on tracing with OpenTelemetry in AWS Kinesis, we now explore a refined approach to overcome the challenges faced in our initial attempt with the PartitionKey parameter.

In the first article of our series, we explored the importance of trace headers and the complexities involved in their propagation. Now, we shift from theory to practice. This second installment will take you through a hands-on baseline scenario and our initial strategy of propagating the OpenTelemetry trace context in AWS Kinesis by using the PartitionKey parameter.

Welcome to our series on navigating the complexities of trace header propagation with OpenTelemetry in AWS Kinesis. In this 3-part exploration, we'll dive into the critical role of trace headers in distributed systems, discuss the unique challenges presented by AWS Kinesis, and explore innovative solutions that keep your data tracking robust and consistent.

When John Wanamaker famously declared, “When a customer enters my store, forget me. He is king,” he unknowingly coined a mantra that remains as relevant today as it was in the 1900s. This philosophy, rooted in the customer service ideologies of his time, holds true not just for brick-and-mortar stores but also for eCommerce.

As we conclude our Mastering IPM blog series, it's time to reflect on the wealth of insights we shared. From delving into the critical layers of the Internet Stack to navigating the intricacies of data analysis, each installment has provided valuable perspectives on optimizing digital experiences through Internet Performance Monitoring (IPM). Now, let's distill the key takeaways from the series.

In an era marked by escalating cyber threats, Domain Name System (DNS) infrastructure security has become a key concern for IT organizations worldwide. Attacks related to DNS infrastructure, such as DNS hijacking, DNS tunneling, and DNS amplification, are on the rise. Many organizations find themselves questioning the robustness of their DNS security protocols.