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DevOps Culture: How to Build a Stronger Team

Trying to improve your DevOps team? We’ll explain what DevOps culture is, how it benefits your team, and how you can build it within your organization. So what is DevOps culture? The main goals of DevOps culture are to increase collaboration and communication between teams, to give all participants a shared responsibility in the project, and to emphasize learning opportunities instead of spreading blame when things go wrong.

SRE and Fighting Games

When learning SRE, you might find its principles a bit unintuitive. For example, it might be difficult to learn why aiming for 100% reliability is wasteful, or how reliability isn’t the same as availability, or why failure ought to be celebrated. Believe it or not, there is a method to these ideas. My goal in this article is to shed light on the principles and to leave you a believer, such that you’ll take steps towards starting SRE practices.

How Important is SaaS Reliability? 90% of Business Leaders Say "Very Important"

A couple of weeks back, Blameless attended SaaStr 2021, the go-to event for any business Go-to-Market (GTM) team which has been running since 2012. Our decision to sponsor was made in early 2020. Back then, we had no idea how long the pandemic would last or that it would be a full 18 months before we’d be able to do a physical event.

Incident Response: A Step-by-Step Guide to Managing Incidents

Looking into Incident Response? We explain incident response, the end-to-end process, the teams involved, and steps to take to avoid friction and slow-down. The goal is to manage the incident as efficiently as possible in order to restore or resume the service to its expected operational state.

SRE Back-to-School Checklist

Whether it's in classrooms or on Zoom calls, the kids have headed back to school! Bright-eyed students are gearing up to study new subjects and test their brains. Hopefully on their report cards, failure isn’t inevitable. Before the first day, parents load up their kids’ backpacks with everything they’ll need. Being well equipped with good supplies is the best way to stay focused and educate “reliably”. Likewise, SREs need the right tools and practices for the job.

A Migration That Paid Tech Dividends

TL;DR: Old, deprecated code/infrastructure is a challenge that every engineer will come across. Remedy what you can and remember that some extra effort can go a long way. It can uncover issues that, when addressed, will save you in the future. Part of the challenge of software development is maintaining legacy code and infrastructure. When you ignore or neglect these, issues start to pop up and your reliability suffers, causing pain for your customers. The trick here is to actively steward each project.