Something big happened at Blameless this month — our “Postmortem” feature was updated to its new name, “Retrospective”. To the naysayer, I suppose you’re thinking, This seems trivial. Different teams call it different names anyway, so why bother making the change? First let me say, thank you for reading our blog and I hope you finish this one through to the end. Now, allow me to explain our reasoning and why we’re excited about this update.

Wondering about alert fatigue? We describe what it is, how it affects software development teams, and how to avoid it. What is alert fatigue? Alert fatigue is the phenomenon of employees becoming desensitized to alert messages because of the overwhelming volume they receive, and the number of false positives they receive. The risk with alert fatigue is that important information will be overlooked or ignored.

Wondering about SRE Tools? We explain the best tools for every step of the SRE development process.

Wondering about incident management metrics? We explain what incident management metrics are, how to track them, and what to do with the information.

We discuss what an incident response team does, how it is structured, and how to form the best one for your organization.

Looking to build or improve your DevOps Team? We will explain the roles and responsibilities of a DevOps Team within your organization, and how to start building one. What does a DevOps Team do? A DevOps team is made of professionals from development and operations that work closely together. These cross-functional teams are responsible for orchestrating the entire software development process.

Wondering what a runbook is? We explain what a runbook is, common tasks a runbook can help with, and how to create one.

Wondering about software reliability metrics? We explain the important metrics you need to track.

Wondering about SRE best practices? If you are trying to improve and streamline your current process, we explain best practices and tips for implementing them. What are SRE best practices?

Wondering about DevOps Tools? We explain the best tools for every step of the DevOps development process. What are DevOps Tools used for? DevOps relies on effective tools to help teams manage the entire software development lifecycle. These tools can automate tasks, monitor applications, and facilitate sharing of information between teams.