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How Disaster Ready are Your Backup Systems, Really?

In SRE, we believe that some failure is inevitable. Complex systems receiving updates will eventually experience incidents that you can’t anticipate. What you can do is be ready to mitigate the damage of these incidents as much as possible. One facet of disaster readiness is incident response - setting up procedures to solve the incident and restore service as quickly as possible. Another strategy involves reducing the chances for failure with tactics like reducing single points of failure.

DevOps Workflow | A Complete Guide & Best Practices

Curious about DevOps Workflow? We explain the DevOps process, how automation relates to workflow, and best practices for workflow design DevOps is a methodology that involves Development and Operations working together during the development process. Workflow is the sequence in which tasks occur. DevOps workflow relies heavily on automation and involves: Using DevOps, teams can increase collaboration and improve processes to create more stable and manageable processes.

SLA vs. SLO (Differences Explained)

Wondering about SLAs and SLOs? We explain service level agreements and service level objectives, their differences, and the importance of each. What are the major differences between service level agreements (SLAs) and service level objectives? An SLA is a legal agreement between the business and the customer that includes a reliability target and the consequences of failing to meet it. An SLO is an internal target that measures how customers use the service.

DevOps Benefits & How to Maximize Them for Your Team

Curious about DevOps benefits? Whether you are just adopting DevOps or improving your current process, we explain the top benefits and how to maximize them. What are DevOps benefits? In DevOps, the operations and development work closely together during the entire software development lifecycle. The collaborative approach in DevOps leads to many benefits, including.

How to Write Meaningful Retrospectives

One of the foundations of incident management in SRE practice is the incident retrospective. It documents all the learnings from an incident and serves as a checklist for follow-up actions. If we step back, there are 7 main elements to a retrospective. When done right, these elements help you better understand an incident, what it reveals about the system as a whole, and how to build lasting solutions.