There has been growing interest in the capabilities of generative AI since the release of tools like ChatGPT, Google Bard, Amazon Large Language Models and Microsoft Bing. With the hype comes concerns about privacy, PII, security and, even more importantly, accuracy. And rightly so. Organizations are treading cautiously with their acceptance of generative AI tools, despite seeing them as a game changer.
With over 236,000 total vulnerabilities currently known – and an average 61 new vulnerabilities added every day to the NVD – it’s impossible to remediate every single CVE or threat vector that appears. So, how do everyday organizations handle the continuously growing threats to their organization’s end users, customers and data – especially across an increasingly hybrid and remote Everywhere Workplace?
With remote work now commonplace, having a good cyber hygiene program is crucial for organizations who want to survive in today’s threat landscape. This includes promoting a culture of individual cybersecurity awareness and deploying the right security tools, which are both critical to the program’s success. Some of these tools include endpoint patching, endpoint detection and response (EDR) solutions and antivirus software.
With 73% of IT and security professionals reporting an increased workload since hybrid and remote work started, ITSM is a game changer for your organization. By automating workloads and increasing visibility, you’re able to build up the resiliency of your IT operations and proactively resolve problems. But getting started can be hard. That’s why Bob Grazioli, Ivanti’s Chief Information Officer, sat down to share his perspective gathered over more than 25 years in the field.
Early in my career, I made the jump from defense contractor to customer support agent for an up-and-coming IT Service Management solution provider. Being new to the team and industry, I felt completely out of place. After the initial product training, I was pointed to a lab computer and told to start diagnosing a set of customer issues. I felt completely lost. Over time, with significant amounts of studying and leaning on my peers, I figured things out and eventually became one of the go-to analysts.
For the first time in history, there are four generations in the workforce. This puts organizations in a unique situation – how do you make the correct adjustments for such a wide-ranging workforce? We are interacting with tech in nearly every aspect of our lives. And each generation has their own preferences, expectations and drivers for using tech.
Digital employee experience has become a hot topic for organizations. And understandably so, considering that 65% of employees say that they would be more productive if they had better technology at their disposal. But to secure the investment, you need to lay out how your organization can benefit in both the short — and long-term.
Recruiting talent to your organization is one thing, keeping said talent is a different beast. Everywhere Work has given the workforce an increased sense of power in choosing where and how they work. As a result, retaining employees has become a challenge for organizations. Research has shown that 31% of employees quit a job within the first six months and France experienced record-high turnover in 2021, with a rate of 24.20%.
IT professionals, because of the massive shift to Everywhere Work, have been tasked with blazing the trail for a fast-tracked automation and AI process at their organization – as well as a move to the cloud. With constantly expanding IT environments, automation has moved from a luxury to a priority for IT professionals. But for your automation processes to be successful you need to consider investing in IT asset management (ITAM). Why?
It’s ironic, but exceptions happen all the time. We all can relate to these in supply chain operations: the crushed package, the barcode damaged to the point it can’t be decoded, the misplaced or abandoned tote. When these errors occur, what happens? The person who discovers it is responsible for reporting it. How long does that take? Who do they report the incident to? Should they address it themselves?
