ServiceNow is one of the leading providers of IT Operations Management (ITOM) solutions, with a broad range of packages, designed to scale with your business as it grows. However, it can be a complex process understanding which solutions will be the best investment for your IT Operations, now and in the future.
Did you catch our recent webinar on how PowerBI makes it possible to visualize override sprawl in SCOM with Sankey Diagrams and want to give our Sankey diagrams a go yourself? You are in the right place. Before you dive in, take a look at our blog explaining the “why” to using Sankey PowerBI diagrams to see your overrides, and how to take action based on what you see here.
Networks always start off small and simple, but over time they can become increasingly complex. You start with a small network consisting of a simple Virtual Local Area Network (VLAN) with broad connectivity. However, once your security team get involved and add DMZs, routers, firewalls, etc you will find it hard to keep track of the intricate web you have created to support your business network.
A Configuration Management Database (CMDB) is critical in supporting services such as Incidents and Change & Asset Management. Most companies dream of having a beautifully populated CMDB, but struggle with how to make this a reality as the process can be quite daunting! But never fear there are loads of tools you can buy to do just this! Typically, there are three types of solutions designed to populate your CMDB, these are either agent-based, scanner, or integration style tools.
Picture this scenario - the final SQL 2008 server is decommissioned and all replacement SQL servers are monitored using the SQL version agnostic MP - finally! But, before cracking open the bubbly, you will want to pull out the MPs relating to SQL 2008 from SCOM. Easy…? Just delete them from the console… wrong!
Alert Sync converts critical Alerts into actionable Incidents using real-time, two-way synchronization. This seamless integration of SCOM and ServiceNow, creates the perfect partnership between Alerts & Incidents, so you can successfully manage them throughout the lifetime of an issue. Gone are the days of scripting, we've baked all this into our new features, saving you time & optimizing incident management, with our cool new features.
If you have ServiceNow and SCOM you will want to integrate these tools to ensure they deliver maximum value for your business. There are four key benefits of creating ServiceNow incidents from SCOM: 1) Increase value of existing infrastructure monitoring tools by consolidating information and integrating them with connectors. 2) Understand root cause of the problem and reduce Mean Time to Repair (MTTR) by transforming incidents into actionable alerts.
This week I had the honour of speaking at Silect’s MP University and my hot topic was Cookdown’s free PowerShell Authoring MP. I was looking to make the session a little fun, in homage to the original “Fun SCOM Monitoring” video from CTGlobal on monitoring a coffee machine with SCOM 2007 R2. So, I thought what’s the next best thing after coffee? Beer!
A company’s data warehouse is usually the largest database a company uses when dealing with SCOM data, this means it is often the most expensive to manage and maintain. They can also be a drain on your infrastructure, taking a long time to backup, slowing down reporting, consuming more hardware space and can be very time consuming to recover, if they go down.
Typically when tuning SCOM we talk about saving time and reducing alert noise, but today I’m going to make a quick post on saving database space through tuning. If you’d like to get an idea of what your current database usage is, take a look at this tool from scom2k7.com. This will give you a breakdown of where space is used in the SCOM Data Warehouse.
