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ServiceNow + Squadcast Integration: Automate IT Ticketing and Project Tracking

ServiceNow is a workflow automation platform used by organizations for their IT ticketing and project management needs. In contrast, Squadcast is an end-to-end incident management and SRE platform that is used by organizations for their reliability requirements.
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Golden Signals - Monitoring from first principles

Building a successful monitoring process for your application is essential for high availability. In the first of this three-part blog series, Safeer discusses the four key SRE Golden Signals for metrics-driven measurement, and the role it plays in the overall context of Monitoring. Monitoring is the cornerstone of operating any software system or application effectively. The more visibility you have into the software and hardware systems, the better you are at serving your customers. It tells you whether you are on the right track and, if not, by how much you are missing the mark.

Kubernetes Health Check Using Probes

Kubernetes is an open source container orchestration platform that significantly simplifies an application's creation and management. Distributed systems like Kubernetes can be hard to manage, as they involve many moving parts and all of them must work for the system to function. Even if a small part breaks, it needs to be detected, routed and fixed. These actions also need to be automated. Kubernetes allows us to do that with the help of readiness and liveness probes.

Traditional vs Modern Incident Response

An incident is an event (network outage, system failure, data breach, etc.) that can lead to loss of, or disruption to, an organization's operations, services or functions. Incident Response is an organization’s effort to detect, analyze and correct the hazards caused due to an incident. In the most common cases, when an incident response is mentioned, it usually relates to security incidents. Sometimes incident response and incident management are more or less used interchangeably.

Everything you need to know about Squadcast and Microsoft Teams Integration

Microsoft Teams is one of the most versatile tools in terms of providing collaboration and chat solutions to numerous enterprises. We at Squadcast understand how important Microsoft Teams can be for your organization. Hence, we bring you this blog on Squadcast-Microsoft Teams integration that will tell you how this integration can help in improved incident management, effective collaboration and a lot more.

Cloud Complexity - Bringing Resources together in Multi-cloud Environments

The world is still getting used to operating within the cloud. Moving to the cloud is challenging for many organizations. So why do we see a rise in the adoption of multicloud strategies? In this blog, we will explore why this trend is worth considering for your organization, as well as look at the challenges that it brings.

Squadcast Earns a Spot on G2's Top 50 Best Software Awards for IT Management Products 2022

We are thrilled to announce that G2 has recognized Squadcast as a High Performer in the Incident Management space and rated us as one of the Best Software for IT Management Products. Over the last three years, G2 has acknowledged our impact in the IT Incident Management space, which led to us being recognized as a Momentum Leader in the Incident Management and IT Alerting categories. Thanks to our learnings from customer feedback, we have been able to shape our product vision and grow further.
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Five Ways Developers Can Help SREs

Reliability is a team game. More the collaboration between Developers and SREs, greater will be the success of the product. In this blog, we have listed down the five best practices that developers can adopt, to make the SRE's life easier. It is not easy to be a site reliability engineer. Monitoring system infrastructure and aligning them with the key reliability metrics is quite a daunting task. Whereas, a software engineer's job is to deliver high-quality software.

Presenting Role-Based Access Control for Squadcast users

Role-Based Access Control is an effective means to enable authentication and ensure only the authorized personnel have access to sensitive data within the platform. This blog explains how to implement RBAC in your organization's Squadcast account to achieve maximum security and confidentiality during Incident Management. We recently released this new functionality into Squadcast (called RBAC) that helps organizations fine-grain the access control provided to users within our platform.