Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on APIs, Mobile, AI, Machine Learning, IoT, Open Source and more!

The Advantages Of Using White Label IT Services To Expand Client Support Capabilities

The Advantages Of Using White Label IT Services To Expand Client Support Capabilities

Aug 16, 2026 By OpsMatters In OpsMatters
Businesses tend to rely on technology more and more for engaging clients, handling information, protecting data, and fulfilling other functions. As demands for support and advice about technology rise, a company may struggle to serve its clients to the degree they require with just its in-house resources. White label IT services can be a good way to enhance client support capabilities while still preserving the company's primary role.
Read Post
bigpanda

Introducing the next generation of the BigPanda AI Incident Assistant

Aug 14, 2026 By Jason Walker In BigPanda
Effective incident response depends on having all of the context surrounding what’s happening. You have to understand your systems, services, architecture, and teams deeply enough to correctly interpret whatever alert just fired. Too often, that context doesn’t arrive packaged neatly in one place. Gathering and interpreting context correctly under time pressure is one of the most difficult parts of the job.
Read Post
honeycomb

How I Support Humans in the AI Era

Aug 14, 2026 By Ileanell Perez In Honeycomb
When our company pushed everyone to start using AI tools, I thought about what it would mean for my team. As a remote company, we are already challenged by the lack of organic human connection. Every connection is planned and takes effort, and now, AI adds another layer. People now spend part of their day collaborating with a tool rather than with a person, which can take away from the time we spend learning from each other.
Read Post

Kubernetes AI SRE Agent Finds a Crash Loop Nobody Asked About: AURA

Aug 14, 2026 By Mezmo In Mezmo
You ask for a routine health check and expect a clean baseline. What came back was a pod that had restarted 788 times, unrelated to the question. AURA is connected to a Kubernetes cluster and to Prometheus through read-only MCP servers, running as one coordinator with two specialized workers. The prompt is one sentence: check the health of the cluster, and confirm whether all the pods are running. What comes back is not a baseline. AURA names the state as CrashLoopBackOff and attaches the restart count to it.
View Video

No Custom Adapter: AI SRE Agent AURA Debugs Product Catalog in Dash0

Aug 14, 2026 By Mezmo In Mezmo
The platform shows you which service is failing and which paths it touches, and stops there. Point AURA at the same telemetry and the cause comes back too. Dash0 shows the product catalog service in a failed state across the selected window, with errors on the path from the frontend service.
View Video
cloudzero

Why is AI so expensive? The real cost drivers of AI

Aug 14, 2026 By Doug Bonderud In CloudZero
AI is expensive because the model bill is only part of the cost. Three components set the floor: model subscriptions, per-token API pricing, and infrastructure. Three more make it move: adapting models to your business, catching and fixing errors, and rising energy and datacenter costs. Efficiency doesn't fix it, because cheaper AI gets used more, not less. Businesses are willing to spend on AI. Research from Deloitte found that in 2025, 85% of organizations increased their AI investments.
Read Post
cloudzero

Your FY27 plan deserves a real AI number, not a hedge

Aug 14, 2026 By David Aponovich In CloudZero
Budget season is starting and most finance teams are finding the AI line is the most evasive line on the page. You lived through the year. AI spend came in higher than planned and moved in ways nobody could foresee or forecast. And when the board asked what it produced, the honest answer probably was “we’re working on it.”
Read Post
harness

Bringing Third-Party Apps into Harness AI Chat: Our MCP Gateway for Distributed Enterprise Systems | Harness Blog

Aug 14, 2026 By Vivek Dixit In Harness
TLDR: When you work in Harness AI Chat, your work doesn't stop at Harness. Your pipelines live here, but the change you actually need to make might be a YAML file in GitHub, a Jira ticket, or a Confluence doc. So we built an MCP Gateway inside Harness that lets AI Chat reach those third-party apps for you: safely, under Harness's own access controls and secrets, and without dropped sessions across our distributed fleet. This is the story of what we built and why.
Read Post
grafana

Better context, smarter testing: How to give your AI coding agent direct access to k6 docs

Aug 14, 2026 By İnanç Gümüş In Grafana
As testing workflows become more AI-assisted, fast access to accurate documentation matters more than ever. Whether you're writing a new load test, troubleshooting an issue, or having an AI agent generate a script for you, you need reliable guidance that keeps pace with the way you work. But most documentation still lives in a browser. Every time you or your agent needs to verify an API or look up a best practice, you're forced to leave your terminal or editor and interrupt your workflow.
Read Post

Copyright © 2026 OpsMatters™. All rights reserved.