Operations | Monitoring | ITSM | DevOps | Cloud

In my role in product management, I get the opportunity to meet with network operations professionals in a range of organizations. When I ask them about the challenges they’re facing, their responses can largely be summed up in one word: complexity.

There is one scene in the 2003 blockbuster film “Lord of the Rings: The Return of the King” that never fails to fill me with awe. As the forces of the Dark Lord Sauron move towards their bloody siege of the Gondor capital, Minas Tirith, the hobbit Pippin lights the beacon fire.

Today, the workforce is more geographically dispersed than ever before. In the past, remote access was primarily used by IT teams or freelancers who needed to access specific resources from afar. For several years, remote work has been gaining traction, and the COVID-19 pandemic accelerated the adoption of remote and hybrid work environments. Now, businesses of all sizes rely on remote access software to empower employees, maintain productivity, and stay connected across various locations and time zones.

The healthcare industry is in the midst of a technological overhaul, and COVID-19 isn’t (entirely) to blame. Telemedicine, AI diagnostics, and wearable devices that constantly beam patient data to doctors are no longer futuristic concepts – they’re here, and they’re reshaping how care is delivered. But beneath the buzzwords lies a fundamental truth: None of this works without a rock-solid digital backbone, like that provided by a software-defined network.

In a conversation with CTO Cameron Daniel of Megaport, Ethan Banks and Drew Conry-Murray discuss Megaport's global WAN architecture, PoPs, use cases, the Megaport Cloud Router, and more.