Operations | Monitoring | ITSM | DevOps | Cloud

Advanced synthetic monitoring has become an essential for any strong digital plan, not simply a nice-to-have feature. Our reasoning is because users expect websites and apps to work well all the time. As we approach 2026, the top synthetic monitoring solutions have greatly improved, going from just checking if a service is online to ensuring a complete and positive digital experience.

Dawid Dębowski is a software engineer at G2A.COM and a Grafana Champion. Holding an MS of Computer Science, Dawid’s main fields of interest related to observability are PromQL and data visualizations using Grafana. If you’ve ever worked with custom metrics in a Prometheus environment, you've probably heard about something called "high cardinality"—or at least I hope you have.

IT Operations keeps systems running, services stable, and users supported across on-prem, cloud, and hybrid environments. It covers everything involved in maintaining daily technology functions: managing infrastructure, monitoring performance, controlling risk, resolving incidents, and ensuring business continuity. For teams asking What is IT Operations? – the answer starts here, with the processes and responsibilities that keep an organization’s digital backbone steady.

Resolve unplanned disruptions quickly.

Top Tips is a weekly column where we highlight what’s trending in the tech world and list ways to explore these trends. This week, we’re tackling a critical challenge for modern organizations: creating a culture where knowledge flows freely. Let’s be honest—a team that doesn’t share knowledge eventually hits a wall. In today’s fast-paced environment, keeping information siloed only leads to slow decisions, repeated errors, and missed chances to improve.

Advanced synthetic monitoring has gone from being a technical convenience to a regulatory and operational necessity in today’s dynamic financial services ecosystem, where there is no scope for error. Traditional uptime testing just checks to determine if systems are accessible.