Operations | Monitoring | ITSM | DevOps | Cloud

As N-able Head Nerds we are continually looking for ways our partners can better support their end-users. So it’s hugely beneficial for us to visit with our partners when we can to see all the different approaches they take in supporting their customers. On a recent trip to South Africa, Marc-Andre Tanguay visited First Technology KZN in Durban. Whilst there the team showed Marc-Andre the custom BSOD monitor they had built to detect if a machine had suffered the dreaded Blue Screen of Death.

Mobile device management (MDM) is software that enables organizations to support, automate, control, and secure mobile devices that are connected to the workplace and that have access to organizational data. MDM software is needed for each type of operating system because they all function a little differently from one another. Android MDM is software designed specifically for mobile devices that run the Android operating system (OS).

Earlier this month at N-able’s Empower partner event in Prague, I sat down with Head Nerd Stefanie Hammond, to discuss co-managed IT services and N-able’s recently released Co-managed Digital Playbook for MSPs. Whether you’re new to co-managed or looking build on existing offerings, the playbook provides guidance to MSPs on how to build, price, market, and sell co-managed IT services.

The Apple vs. Android conversation has been an ongoing debate for years, and it isn’t coming to a conclusion anytime soon. Some businesses choose to use only Android or Apple devices, while others prefer to mix the two. Whether your organization uses Android or Apple, one fact is clear: your IT team will need mobile device management (MDM) to secure and manage your remote devices.

Stanford’s monthly research on working from home reported nearly 13% of full-time employees are working remotely, while about 28% of other full-time employees are in a hybrid workplace, totaling about 41% of the workforce that works remotely at least part of the time.