Operations | Monitoring | ITSM | DevOps | Cloud

On-demand collaboration happens fast nowadays. Service agents, from IT, HR and other departments, need to collaborate quickly to resolve employee needs before they become larger issues. Great employee experiences demand end-to-end integration and execution at scale. No longer a nice-to-have, productive collaboration has become essential for business continuity and enterprise resilience, as some workers start to return to the physical workplace.

In July of 2020, Microsoft announced that it was improving its upload file size limit from 15GB to 100GB for all OneDrive users. Now, the company has released an even bigger update – as OneDrive users are now able to upload files up to 250GB in size. Support for this new upgrade, which will also affect Microsoft Teams and SharePoint users, began its rollout in January.

Exoprise CloudReady provides early detection of mission critical mail outages. On February 3rd, Microsoft had a mail delivery delay, that caused mail delivery failures and an outage. While CloudReady detected the Exchange Online mail delivery error almost 2 hours in advance, Microsoft did finally publish an incident to track the outage.