Operations | Monitoring | ITSM | DevOps | Cloud

While managers may not be the most technical colleagues in the building—or online, in the case of 2020—dismissing their lack of monitoring knowledge isn’t always helpful. Managers who understand the tasks their teams deal with daily can be a great asset to any company. But how can we know what managers need to know to sound like monitoring experts? Simple. Just ask.

Introduction Many things blur the line between endpoint management and security. Examples? Managing an endpoint. Configuring it. Performing application and software management. And patching the endpoint. The fact is, managing and securing a device is so interrelated that it makes sense for these two functions to come together in a single platform that can accomplish these, and other tasks needed in your IT organization. Here are the seven ways Unified Endpoint Management (UEM) can support security.

In this tech tip, we are focusing on HLS (HTTP Live Streaming), a streaming protocol released by Apple in 2009. HTTP Live Streaming is widely used and it isn’t just limited to streaming services like Netflix or YouTube – it’s an important protocol for all content providers and CDNs. You’ll basically find HLS anywhere people want on-demand streaming.

Want to create a map of where your users are? With the GeoIP processor, you can easily attach the location of your users to your user metrics. Right out of the box, Kibana can map this traffic immediately by country or country subdivision: Plus, the new User Experience app for Elastic APM automatically creates maps based on monitoring data: But what if you want to take this one step further and create maps with different regions?

We will compare AlertOps to PagerDuty in 3 broad areas: On-call management Whether your on-call management needs are basic or complex, AlertOps has a solution for you. Creating on-call schedules is simple whether there one person on-call, two or more people on-call, or even multiple teams on-call. Escalations Automatic escalations based on your on-call schedules. Expand the possibilities with Workflows and Escalation Rule.

Managed service providers (MSPs) need the right tools to get the job done quickly and securely. MSP tools dictate control over everything from virtual machine (VM) management and database administration to application and server monitoring. They can also help MSPs oversee IT infrastructure. MSP tools are valuable, but not all tools are created equal.

Recently, I saw a video from a really great developer and YouTuber, Ben Awad, where he discussed Serverless not make any sense. Even though I really enjoyed the video, I am not sure if the author’s points about serverless are entirely valid, and I want to discuss them in this article.

As the Trump Administration comes to a close, there is no better time than the present to reexamine the Department of Defense Digital Modernization Strategy and its potential sustainment beyond January 2021.

Recently, I’ve been on a mission building a new Microsoft Office 365 Email Add-on for Splunk. This has been built for use with Splunk Enterprise, while making sure that it properly supports Splunk’s Common Information Model (CIM). CIM is paramount when wanting data to play nicely with Splunk Enterprise Security.

There’s no better time than now to dedicate effort to reliable software. If it wasn’t apparent before, this past year has made it more evident than ever: People expect their software tools to work every time, all the time. The shift in the way end-users think about software was as inevitable as our daily applications entered our lives, almost like water and electricity entered our homes.