Operations | Monitoring | ITSM | DevOps | Cloud

Automating incident recovery has inculcated rhythm to systems. But ITOps need more than automation. And, that is the acceleration of automated incident recovery. 79% reported in a survey that adding more IT staff to address IT incident management is not an effective strategy. Incident recovery needs accelerated intelligent automation. The two core outputs when accelerated are better and faster Incident Diagnosis and Resolution.

It’s been a month since Dinesh and I humbly high-fived leaving the meeting with Charlie and Lucia and they gave us the green light to roll Moogsoft out across the whole of C&Js and I’m feeling a little weary. Change is hard. I’ve also made it harder on myself by persuading Charlie we should also migrate our service desk solution.

SANTA BARBARA, Calif., June 30, 2021 – LogicMonitor, the leading cloud-based infrastructure monitoring and observability platform for enterprises and managed service providers, today announced it has acquired Dexda, a big data and machine learning predictive fault identification company.

Modern complex systems are easy to develop and deploy but extremely difficult to observe. Their IT Ops data gets very messy. If you have ever worked with modern Ops teams, you will know this. There are multiple issues with data, from collection to processing to storage to getting proper insights at the right time. I will try to group and simplify them as much as possible and suggest possible solutions to do it right.

Whether from a monitoring tool such as Datadog, a collaboration tool such as Slack, an automation tool such as Chef or a ticketing tool such as ServiceNow or JIRA, AIOps seamlessly integrates data from all of your IT sources. A robust AIOps solution with integrations can help your DevOps and SRE teams better know where to begin fix problems, resolving incidents before they affect services and reducing downtime.