For most SaaS companies, COGS (which stands for cost of goods sold) is used to calculate gross margin and profit. COGS is an accepted term with a specific definition under U.S. Generally Accepted Accounting Principles (GAAP) — and is widely used as part of calculations to gauge the health and valuation of a company. Like many accounting practices, COGS stems from the industrial era, when most businesses were concerned with the creation of physical goods.

With incredibly complex cloud architecture — that may even includes Kubernetes and multi-tenant infrastructure — organizations are finding it hard to measure and monitor the performance and cost of their cloud environments. To stay competitive, organizations should aim to be as efficient as possible — which can help companies to lower costs, increase margins, and improve cloud efficiency.

Big data cloud performance management is key to success in the cloud. Paired with cloud computing, big data can transform an enterprise—especially when managed correctly. It requires no CapEx, enables quicker data processing and analysis, and allows for rapid scalability. But not having a plan to properly manage your big data performance in the cloud can be the difference between realizing the ROI the cloud promises and having to move back to the data center in defeat.

Companies migrate to the cloud to become more productive, respond to market changes, and be flexible — while spending less on cloud infrastructure. But there is one thing that many cloud-based organizations have learned: Cloud costs add up. Fast. As a result, 71% of cloud financial management teams doubt they will achieve expected results at the expected time or at all. Only 29% of cloud FinOps teams expect to achieve their cloud goals.

Traditionally, applications are developed and deployed on local servers managed by developers. This keeps the whole process under the control of one development team that is responsible for keeping the system running smoothly. With serverless computing, however, the server management and code execution within applications takes place remotely, under the control of the cloud service provider rather than an in-house development team.

You may have heard that keeping an existing customer is five times cheaper than acquiring a new one. But that isn't always true. “Hidden costs” often accompany customer retention, loyalty, and increasing "share of customer". Could you be spending more on retaining customers than on winning new ones? This quick guide will walk you through the meaning of Customer Retention Cost (CRC), why it's important to calculate, and how to calculate CRC.

Recent data shows that the global APM (application performance management) market is booming. Currently valued at $6.3 billion, the global APM industry is expected to reach $12 billion by 2026. This growth indicates the increasing importance of monitoring, diagnosing, and improving application performance. Visibility and automation is key to sustaining the growth and evolution of APM.

Are your cloud costs out of control? Do you struggle with cost overruns or going over your cloud budget? Forecasting costs accurately can help you create a realistic cloud budget you can stick to and prevent cloud bill surprises. In this guide, we’ll cover why it’s so challenging to predict cloud costs and techniques you can use to create an accurate budget your organization will be able to maintain. Table Of Contents.

When you work in tech, there are certain truths about the holiday season you can always count on. For example, you’ll be holding your breath up until New Years waiting to see if deals will come across the line. The end-of-year planning you intended to have done by December 31, will inevitably bleed into January. And, without a doubt, you’ll spend your holidays trying to explain to your relatives what exactly it is that you do.