Operations | Monitoring | ITSM | DevOps | Cloud

Before continuous integration came to be, setting up builds was no fun because the complexity and overhead involved in a release cycle was compounded by inflexible, manual processes. The release cycle was slow and often resulted in breaking changes. Continuous integration and continuous delivery (CI/CD) has changed much of that through pipelines that automate how we build and test software—today, we can deploy, have builds fail, and resolve any errors faster than ever.

The software testing data provided by CI/CD tools is valuable, but it is not always comprehensive enough to give managers the insights they need to make improvements. To make effective business decisions, managers need visibility into the entire testing process, in a way that will help them understand what needs to be done and how.