The 5 Stages of ITSM Simplified | ITIL V2 Made Easy
The 5 Stages of ITSM (ITIL V2) are essential for understanding how IT Service Management transforms businesses and IT operations.
Operations | Monitoring | ITSM | DevOps | Cloud
The Place Where Modern Operations & Technology Come Together
The latest News and Information on Asset Management, Device Management and related technologies.
E7: Building a robust IT asset management practice using ServiceDesk Plus Cloud
In the seventh episode of Masterclass 2025, learn the various aspects of an efficient asset management practice and map dependencies between IT infrastructure components to evaluate potential risks. We will go over how to manage hardware and software assets, discover assets using various methods, loan assets temporarily to contract employees, and auto-assign assets to users.
Urgent Security Advisory: Update Your NetScaler Devices Now #shorts
Urgent Security Advisory for NetScaler Devices.
Sponsored Post
Why Digital Employee Experience (DEX) Is the New Strategic Priority for IT
We live in an era where digital employee experience (DEX) has become one of the most important strategic pillars for IT within organizations. IT asset inventory and system metrics are no longer enough. Today, successful companies understand that, in order to achieve efficiency, innovation, and productivity, they must truly grasp how employees feel when interacting with technology.
Self Healing Bots in 70 Seconds
Self-Healing Bots in 70 Seconds Ivanti Neurons offers customizable bot templates for various tasks, enabling users to create bots through a low-code, no-code workflow editor. A disc cleaner bot example illustrates how automation can manage device clutter and track performance metrics. Multi-stage bots enhance user interaction, providing real-time progress updates on device processing. The Ivanti bot library further expands automation options for users to explore.
Scripting at scale like a ninja
Overwhelmed by mundane tasks that distract from high impact work? In this Like A Ninja stream, Jon North Professional Services Director at NinjaOne, will walk through the benefits of scripting at scale, how to thoroughly consider all possible outcomes, and begin to implement large scale scripting for your organization.
Never Run Out of Equipment with Hector!
When every second counts, running out of equipment is simply not an option. With Hector, always stay one step ahead - and keep your peace of mind. Ready to say goodbye to unexpected shortages?
Alloy Navigator Walkthrough: Service Desk Customer Perspective
See Alloy Navigator through your end users’ eyes—whether internal employees or external customers. This quick walkthrough shows how effortless it is to report issues, request IT services, and find answers. Intuitive, multilingual, easy-to-brand interface, so users see it as part of your corporate site Effortless ticket creation and tracking Email and push notifications Build-in knowledge base Role-specific service catalogs Convenient equipment reservations Announcements and one-click approvals Mobile app for end users Smart AI assistant (coming soon)
self healing bots in 70 seconds #shorts
Self-Healing Bots in 70 Seconds Ivanti Neurons offers customizable bot templates for various tasks, enabling users to create bots through a low-code, no-code workflow editor. A disc cleaner bot example illustrates how automation can manage device clutter and track performance metrics. Multi-stage bots enhance user interaction, providing real-time progress updates on device processing. The Ivanti bot library further expands automation options for users to explore.
How to Calculate IT Equipment Depreciation
Managing IT equipment is a crucial challenge for businesses, especially in a context where devices such as laptops and printers quickly become obsolete. Understanding and optimizing the depreciation period of these assets is essential for accurate accounting and cost control. This article explores the basics of depreciation calculation, the different methods used, and why adopting management software can transform your tracking process.