Everyone loves a good mystery thriller. Ok, not everyone – but Hollywood certainly does. Whether it’s Sherlock Holmes or Hercule Poirot, audiences clearly enjoy a page-turning plot of hunting down the culprit for some heinous crime.

As security becomes more advanced and available, companies must look for ways to be more efficient with their resources in order to stay competitive. With challenges that limit the capabilities of companies, such as limited employee resources and low customer tolerance for delays in services, reliable and affordable solutions are necessary. In this case, it means disrupting the traditional security industry. Organizations are achieving their goals by relying on automation and technology.

The last few years have led to an increasingly digital world. We are all online, streaming, shopping, or simply surfing. In this new world, customer experience is more critical than ever. Customers want things to work as seamlessly as possible, and when things go wrong, so goes their trust and business. The key priority for many businesses is keeping those systems running as smoothly as possible to keep customers happy and build their loyalty.