Operations | Monitoring | ITSM | DevOps | Cloud

January 2024

5 Ways to Tackle Digital Transformation With ITSM

IT Service Management (ITSM) is a fundamental piece in your digital transformation puzzle. In short, it provides a structured approach to managing digital services, ensuring they align with your organization’s digital transformation goals. When embarking on such a journey, you will be leveraging different technologies to improve and optimize business processes, enhance customer experiences, and drive overall organizational efficiency.

Dell Warranty Check: How to do it - And How to Automate it

If your company’s IT infrastructure includes Dell devices, then you need to find a way to do Dell warranty checks efficiently. Sure, you can do it manually, computer by computer. But if you have just received a large batch of them, you can be looking at various days of work ahead.

How to Conduct an IT Audit in 2024

Is your organization looking to up its IT audit game? Conducting it successfully will help you ensure that your IT systems and processes are secure, they comply with relevant regulations and standards, and are aligned with your overall goals and objectives. This practice lies at the core of your IT Asset Management (ITAM) strategy, guaranteeing a robust, safe, and well-managed IT environment across your operations.

How to Check Lenovo Warranty (And How to Automate it!)

Warranty Management is crucial to the lifecycle of IT assets since it helps you optimize device usage, plan for replacements, and manage your IT budget effectively. In this sense, if your organization has Lenovo laptops and servers as part of its IT inventory, consistent Lenovo warranty checks are a mandatory step in your IT procurement plan. Luckily, the brand offers a straightforward process for checking the warranty status of your laptops.

Warranty Management: How to Automate Hardware Warranty Checks

Warranty Management systematically administers warranties and maintenance contracts for an organization's hardware assets. This practice is also crucial to hardware maintenance and your IT budget since keeping a constant eye on them will contribute to using them when needed (instead of paying for fixes). Now, checking warranties manually leaves too much room for human error. But once again, automation saves the day.

11 Best Incident Management Software in 2024

Including Incident Management software in your IT Service Management (ITSM) strategy has become a critical tool for maintaining the seamless operation of business IT systems. This technology isn't just about putting out fires; it's about keeping the digital pulse steady and strong. When IT hiccups occur, this software steps in with a systematic approach to fix it, so that such interruptions don't further interfere with your organization's operations and potentially cause downtime or financial losses.

4 GRC Automation Ideas to Protect Your Organization

Keeping up with Governance, Risk, and Compliance (GRC) requirements within an organization can be challenging, as it involves a range of practices that go from meeting regulatory standards to addressing cybersecurity threats. In this context, incorporating GRC automation becomes essential to streamline overall protection and compliance.

The Future of Compliance: 10 Trends to Look Out For in 2024

The future of Compliance Management will bring transformed practices and shifts towards new areas of focus. Looking ahead and incorporating them into your strategy will help you guarantee your organization meets its regulatory requirements and avoids harmful consequences. We already explored the upcoming ITAM trends , and now it’s time to zoom in a little further into regulation frameworks and security practices with these the top ten 2024 compliance trends.

What is ITAM? The ABC of IT Asset Management

IT Asset Management (ITAM) is the process of planning and managing the entire lifecycle of all IT assets. In other words, it's the framework that allows organizations to keep track of all their software and hardware from acquisition to disposal, ensuring that nothing falls through the cracks and that they don't waste money in the meantime. The primary goal of ITAM is to optimize the value of an organization's IT investments while minimizing the risks associated with their use.