Operations | Monitoring | ITSM | DevOps | Cloud

January 2022

A single pane of glass for automatic incident response for Bridgeport Public School District

“I have been doing this for 20+ years and have been using literally every product out there. Derdack is unique at how issues are addressed and communicated out because of the seamless integration, maturity and flexibility of the platform. Working with Derdack has been a game changer for us and helped us to do more with less.” Jeff Postolowski, Director Information Technology Services, Bridgeport Public School District

Benefits of Enterprise Alert's Mobile App

Being in touch with your customers is key to any business. We at Derdack pride ourselves in being customer first when it comes to not only product enhancements and features but also support and building that customer/vendor relationship that lasts for years. We recently took a trip to Texas to visit several customers and the feedback was invaluable! We received a lot more information with a face-to-face meeting that just would not be the same if it were done virtually, like over Teams.

Enterprise Alert 9.2 Update Brings Great Flood Protection Enhancements

We have released another update for Enterprise Alert 9 (version 9.2) which enhances the flood protection mechanism. This will help you to setup scenarios where you do not want the flood protection to be active for every notification channel. Read all details in this article.