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StatusGator

Helpdesk integrations are here!

As you may know, StatusGator status pages allow end-users to submit what we call issue reports — problems with services that may not yet appear on your status page. You have always been able to get notified via email of those. But now you can also receive issue reports as tickets in your helpdesk. Integrations with Freshdesk, Freshservice or Zendesk have just been released.

How To Build A Status Page In 10 Minutes

A well-built status page is an open communication channel during outages, helping with transparency and trust. According to the research ordered by IBM, the cost of IT downtime reaches $400,000 per hour for enterprises, so learning how to build a status page for your digital product or service can be invaluable for your company. Creating a status page for your company or product ensures transparency and builds trust by keeping users informed, potentially preventing loss of reputation and revenue.

Webex integration

Introducing the latest addition to our ever-expanding family of chat integrations: Webex. You asked for it, and we’ve delivered! If your team relies on Webex as one of its primary communication channels, you can now seamlessly connect StatusGator to your Webex account. By doing so, you’ll receive instant status change notifications directly within your Webex environment, ensuring that your team stays informed and up-to-date on any changes affecting your monitored services.

TV integration - introducing the Light mode

We just launched a new feature requested by a new users: a light mode for our TV integration. As a reminder, the TV integration is a specially-formatted version of your status page designed to display on a TV. The new light mode is a useful addition that can enhance the readability of your status page on large screens in certain lighting conditions. Or, if you rotate your display with several other screens which have similar light styles, you can now enjoy a better level of consistency across screens.

Iframe integration - meet Dark mode

Meet another update for our Iframe integration! What’s changed? This update brings a dark-mode option for users whose websites or portals are designed with a dark theme in mind. With dark mode for Iframe integration, you now have the flexibility to ensure that your embedded status pages align perfectly with the aesthetic of your website or portal and that your text is readable.

Now in the API: Website monitor configurations

As you may know, StatusGator has two monitor types at present: Cloud service monitors and website monitors. Our website monitor feature allows a myriad of sophisticated configuration options including interval config, HTTP methods, and content or status checks. We’ve just launched some important improvements to our API for those of you using website monitors. Our Service show endpoint will now include configuration details for those monitors that are website monitors under a new key called config.

Product updates sidebar is here!

We’re excited to share a handy new update that’s all about keeping you informed: the Product Updates Sidebar. StatusGator is moving fast and investing heavily in our product. Staying informed about the latest tweaks and improvements just got a whole lot easier. Our new sidebar feature puts all the updates right at your fingertips, so you can stay in the know without breaking a sweat. Curious about what’s been changed or fixed? Our detailed changelog has you covered.