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StatusGator

How to Create an Incident Communication Plan in 2024

No matter how robust your IT systems are, every business faces incidents at some point. Incidents can include degraded performance, poor response time, service disruptions, outages, and security incidents such as data breaches. This is why it’s key for businesses to have an incident communication plan that ensures all the affected parties are aware of the status of services. This includes DevOps teams, affected accounts, investors, customers, media outlets, etc.

Be the first to know with StatusGator's Early Warning Signals

We are excited to share that our Early Warning Signals feature, previously in beta, is now fully available to all StatusGator users on all plans. This long-awaited feature ensures you never miss a beat and keeps you informed of outages before a provider publicly acknowledges them on their status page. Since its beta launch, this feature has successfully detected multiple service outages before they were officially acknowledged by each provider.

25 Best Incident Management Software and Communication Platforms 2024

In 2024, only 45% of companies have an incident response plan in place. If your organization is among the 55% without one, it’s crucial to change that. Service outages are inevitable. Cyberattacks and information security threats are more prevalent than ever. So having the right incident management software can be a game-changer for your organization, helping you respond swiftly and effectively when issues arise. The challenge, however, lies in selecting the right incident management solution.

Issue reports and early warning signals: Now in Beta

We are excited to announce a new enhancement to our platform that will further empower you to stay ahead of potential issues. You can now report an issue for services directly from your StatusGator admin dashboard. Help out other teams who might be experiencing downtime by reporting unpublished issues. These crowdsourced issue reports are one of the datapoints that power our new Early Warning Signal alerts.

June product updates

You can now access our extensive service directory directly from your StatusGator account, putting status information for over 3,900 services at your fingertips. We know that it’s sometimes hard to think of all the things you depend on or even to know what to search for. That’s why we’ve implemented this convenient browsable interface where you can filter by use case or category.

Top 10 Free Status Page Software Providers in 2024

Service outages are inevitable and directly impact customers, potentially damaging your company’s reputation and customer loyalty. Considering that an hour of outage costs on average $300,000 according to Statista, it’s better to avoid additional expenses in connection to losing customers. This financial impact underscores the importance of having a reliable status page to keep your customers informed and mitigate the consequences of service interruptions.

Web Application Monitoring: Best Practices and Strategies for Performance Monitoring

Table of Contents Intro What is Application Monitoring? Types of Web Application Monitoring Factors To Consider in Web Application Monitoring Web Application Monitoring Best Practices Establish Clear Monitoring Objectives Select the Right Monitoring Solution Define the Key Performance Metrics Set Up Custom Alerts and Notifications Test and Verify Web App Monitoring Analyze and Respond to Monitoring Information Why is Monitoring Web Applications Important?