Operations | Monitoring | ITSM | DevOps | Cloud

SolarWinds

4 Ways to Simplify IT Knowledge Management

The saying “knowledge is power” may be a cliché, but the truth of it holds strong, especially as it relates to IT systems and processes. With all the many moving parts in IT and the overall business, employees can often feel either bombarded with information overload or uncertain without enough. For this reason, many organizations have turned to knowledge management to provide structured processes for collecting, storing, and disseminating knowledge throughout the organization.

Pinpointing a Memory Leak For an Application Running on DigitalOcean

It can be difficult to track down memory leaks, especially when deploying apps on cloud-based application services. Often teams are left with restarting their apps as the only—and less than ideal—recourse to get them back up and running. So what do you do when your cloud-based app springs a memory leak, and how do you pinpoint the cause? In this article, we’ll create a Java app designed to purposely leak memory and deploy it to DigitalOcean.

Page Load Time in E-Commerce: How to Track and Improve Key Metrics

When you’re in e-commerce, page load time is crucial. Any change you make to your site can affect it, as you’ve probably found out the hard way on several occasions. So you want to make sure your site doesn’t slow down again. Or at least that when it happens, it doesn’t go unnoticed and unaddressed for any longer than it has to. Relax—you’re in the right place. In this article, we’ll examine which metrics to track and improve to keep your site in tip-top shape.

SQL Sentry Tips and Tricks: Monitoring Targets Across Multiple Domains

A frequently asked question when I’m speaking with SQL Sentry customers is, “Can I monitor targets across multiple domains?” The answer to this question is yes. Although there might be specific scenarios in which you’ll want to have multiple SQL Sentry installs, it’s possible to monitor targets across multiple domains through one install (i.e., one centralized SQL Sentry database). There are a couple of different options available to do so.

MSP software: 10 tools MSP companies should try in 2021

2021 is sure to bring a number of challenges for your MSP—here are some of the best tools on the market today that can help your company overcome these challenges. Managed services providers (MSPs) and other businesses that deal with sensitive data on behalf of their customers and their own organization face a range of challenges.

More Upgrade Tales From the Ticket Queue

Recently, Leon kicked this sharing process off sharing what he has seen in the support queue. I read it, applaud it, and have more tips to share. As Leon mentioned, and you may have seen the banner on THWACK and other notifications regarding this, the digital signing certificate is being revoked on March 8, 2021. This means if you haven’t upgraded to get the new certificate before then, you’re probably going to run into issues running your Orion module(s) installation.

Monitoring PHP Application Performance: A Step-by-Step Guide

Today we’re here to show you the ropes on PHP monitoring. You’ll learn how to monitor the performance of your PHP applications. But why is doing this valuable in the first place? It used to be common for application performance to be considered a non-functional requirement. Things have changed, though. Nowadays, more and more software professionals have come to think of performance not as a nice-to-have, but as the most important must-have.

Upgrade Tales From the Ticket Queue

As you might imagine, it’s a bit of a busy time here at SolarWinds HQ. There is A LOT going on, not the least of which is encouraging our customers to upgrade before March 8. (Why March 8? Keep reading and I’ll explain in a moment.) First, I want to emphasize the important part of that sentence: “encouraging our customers to upgrade before March 8.”

Best Practices for Monitoring Your End-User Experience - SolarWinds Lab Episode #94

Knowing if a server has high CPU is helpful, but does it really matter if your end users can still access their apps without performance issues? If you're only monitoring the server side, then you don't have a complete picture of your environment. End-user monitoring can be an extremely valuable tool—if you know how to you use it. Join Product Manager Katie Cole and Head Geek Patrick Hubbard as they dive deep into best practices for Pingdom®, the SaaS-based, end-user experience monitoring tool from SolarWinds.