For many site managers, a website’s availability is crucial to your online presence. Whether you’re running an e-commerce store, a blog, or a corporate website, keeping it accessible to users around the clock is essential for success. You might have heard the term High Availability before (or HA); this is the holy grail for websites. It refers to your website’s ability to remain operational and accessible even when faced with disruptions or failures.

My name is Georgina and I’m the Marketing Manager at RapidSpike, you may know me from hit budget Christmas adverts such as ‘Twas the Night Before Magecart’ and ‘Christmas Parties’. This week marks 5 years working at RapidSpike and in the general marketing tech space. It’s been a jam-packed 5 years. I’ve had the privilege of expanding my marketing knowledge, trying new things, and working with some of the best people I know.

Every single day RapidSpike detects thousands of problems with website third-party plugins that are causing revenue and customer experience issues, and 90% of them are not just affecting our users; they are affecting every user of that third party. The difference is with RapidSpike, we tell them about it. In 2018, a major e-commerce website experienced a significant performance failure due to a third-party plugin.

The Knowledge Base has had an upgrade, introducing our new Support Center! The Support Center is packed with tonnes of useful information to help you make the most of the RapidSpike platform.

We recently released our new website performance dashboards into the platform. Watch the introduction video with Head of Product, Bryn Dodgson and learn more about the dashboards below.

As the first point of contact with customers, a well-performing website can have a significant impact on the overall reputation of your business. Therefore, if a page is not functioning as it should on your website, this could have a detrimental effect. Have you ever been on a website and found it is not working as it should?