Operations | Monitoring | ITSM | DevOps | Cloud

Over the past 11 years, we have focused on one problem: ensuring complex conversion journeys work reliably in the real world. Across ecommerce platforms, travel services and large consumer websites, these journeys are where revenue is generated and where reliability matters most. In 2026, our focus sharpens further. The theme for the year is simple: Higher signal trust. Deeper intelligence. Stronger operational resilience.

Clear communication is everything when it comes to service availability. Whether you’re managing a critical website, a SaaS platform, or customer-facing infrastructure, your users expect clarity, honesty, and real-time insight when things don’t go to plan. That’s why we’re excited to introduce the newly refreshed RapidSpike Status Pages, redesigned to look better, work smarter, and provide deeper, more meaningful insight at a glance.

Cyberattacks against ecommerce businesses are accelerating, and recent incidents show just how many different angles attackers are exploiting. Whether it’s phishing campaigns, third-party data breaches, or malware injections, ecommerce stores are a prime target. Here are three recent incidents making headlines, and what they mean for ecommerce operators.

Ecommerce websites are more vulnerable than ever to cyberattacks. Among these threats, web-skimming attacks – also known as data exfiltration or Magecart attacks – stand as the number one threat, targeting sensitive customer data and payment information. RapidSpike is proud to introduce CartShark, a revolutionary cybersecurity platform that empowers ecommerce businesses to combat these threats swiftly and effectively.

When it comes to website performance and uptime, every second counts. Businesses rely on tools like RapidSpike to monitor their digital presence, ensuring websites and applications run smoothly. However, effective alerting and incident management are just as critical as monitoring itself. That’s where ilert comes in.

In early February 2025, reports emerged of a sophisticated web skimming attack that compromised the UK website of electronics manufacturer Casio, and at least 16 other ecommerce sites. This Magecart-style breach led to the theft of customers’ personal and payment information, highlighting the persistent threat of digital skimming to online retailers. Image Source: Casio UK Website.

In December 2024, it was reported that the European Space Agency’s (ESA) official online store suffered a Magecart attack aimed at compromising customers’ payment information. The breach involved the injection of malicious JavaScript code into the store’s checkout process, leading to the display of a counterfeit Stripe payment page designed to harvest sensitive data. Image Source: ESA Website.

The latest notable attack discovered on 2nd September 2024, occurred on the Cisco merchandise website. We explore the intricacies of the Cisco Magecart attack and what we know so far.

RapidSpike, an industry leader in Synthetic User Journey website monitoring, is proud to announce that it has been awarded the highly esteemed Innovate UK Smart grant. Innovate UK, part of UK Research and Innovation, has allocated up to £25 million to support groundbreaking innovations with exceptional potential for commercial success. RapidSpike’s plans for its AI website monitoring platform has been recognised as a responsible and standout project in this regard.