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Auvik integrates with ConnectWise

Auvik integrates with both the ConnectWise Manage PSA and ConnectWise Automate’s endpoint RMM to give you full visibility and control of a client’s IT environment. With Auvik’s ConnectWise Manage PSA integration you can sync Auvik alerts back and forth with ConnectWise Manage tickets, and sync Auvik network inventory into ConnectWise Manage.

Helpdesk Productivity Hacks for eCommerce Businesses

When 76% of consumers say they view customer service as the true test of how much a company values them, you have to make sure that your strategy, and tool, are top notch. Here's a collection of best practices, drawn from our conversations with customers, to help you improve your agents' productivity and win customer love.