Organizations are drowning in alerts, incidents, and chaos that prevent them from doing their jobs and serving their customers. Notably, for businesses who operate always-on services, an outage or downtime can be devastating to their bottom line, not to mention a poor experience for their customers and users.
King James I of England missed the mark when he allegedly proclaimed “No news is better than evil news”. While you may not be receiving any alerts, that may actually be indicative of your sender system malfunctioning. How are you supposed to know, then, if that is the case?
Announcing the following new integrations: Microsoft Active Directory, Statusy
OpsGenie and ConnectWise have a bidirectional integration that brings value to your teams by allowing you to manage incidents with ease and speed, notify the right people of ConnectWise alerts at the right time according to schedules and escalations, and the integration’s bidirectional functionality allows information to both be sent to and from OpsGenie and ConnectWise.
