Operations | Monitoring | ITSM | DevOps | Cloud

Survivorship Bias in Observability

During World War II, a mathematician named Abraham Wald worked on a problem – identifying where to add armor to planes based on the aircraft that returned from missions and their bullet puncture patterns. The obvious and accepted thought was that the bullets represented the problem areas for the planes. Wald pointed out that the problem areas weren’t actually these areas, because these planes survived.

Sink or Swim: What We Learned Helping Customers Navigate the Pandemic

From the first stay-at-home order, we have been working alongside our customers — from a distance, of course — and we helped them through a new and changing reality. As a customer success organization, we help customers leverage the tools and solutions they have, troubleshoot issues and optimize their business with the intent of helping customers be nimble and adjust to the changing conditions and uncertainties in the market.

Orchestration and Automation Helps Defense, Intelligence Personnel Tackle Higher-Level Tasks

What if you could get your hands on a force multiplier that got rid of the repetitive, routine work that was tying down your team, got more productivity out of your assembled work force, and gave everyone a more challenging, meaningful to-do list that made better use of their knowledge, experience, and passion?

Maximizing Your Splunk Investment: Introducing Splunk Lantern

Congratulations, you just bought Splunk! You made a great decision, and now it's time to start solving all those business problems on your plate. Maybe you are trying to reduce the time spent managing cyber risks from hours to minutes. Or you might be executing a digital transformation of your customer experience. Or perhaps you are trying to save $70 million dollars in an IT consolidation project. But you have just one question: how?

A Deep Dive into SignalFx Microservices APM Alerts

The promise of NoSample™ full-fidelity distributed tracing with unlimited cardinality exploration is that no application performance degradation will be sampled away. This ensures that executions, which exemplify problems related to latency and/or errors will be retained for further inspection and analysis. Additional value can be extracted from trace data by determining when such investigations should occur, in other words, by identifying spikes and anomalies in endpoint latency or error rate.

Making the Collection of Centralised S3 Logs into Splunk easy with Lambda and SQS

Got multiple AWS data sources in the same S3 bucket but struggle with efficient SNS notifications based on prefix wildcards? Well, struggle no more, we’ve got your back. Many of our customers have a centralised S3 Bucket for log collection for multiple sources and accounts. For example, all Config, CloudTrail and Access Log logs may be routed into one central bucket for an organisation.

Why the CEO Cares About Splunk

Evolving business themes come at us in waves. So far this millennium we have had The New Economy, The Cloud, and now Digital Transformation. Underpinning these themes are real, economically significant dynamics that drown out the bleating voices of pundits and cynics alike. The Internet is not a bubble, the cloud is not a fad, and digital transformation is, well, transformative. Let’s take a look at what that last one means for Financial Services.

Global Restart: CIOs Need to Simplify in the Face of Complexity

We have to get everyone back to work. The global restart of economies derailed by the coronavirus pandemic is challenging organizations across the board. And from one industry to the next, IT must be a central player in establishing a new normal. Organizations that had to entirely shut down facilities — retail stores, manufacturing plants, restaurants, theme parks — may particularly struggle to reestablish operations with new approaches that protect worker and customer health.