Operations | Monitoring | ITSM | DevOps | Cloud

You’re told to “go build agents” without clear guidance on what that actually means, how to do it well, or how to know if it is working. You are not a data scientist. You are a software engineer. In this talk, a Datadog AI product leader Shri Subramanian breaks down what changes when you move from building applications to building AI agents, and why familiar approaches like traditional testing and linear delivery fall short. We will explore how agent development shifts the focus from code alone to data, prompts, and evaluation, and why functional reliability matters just as much as operational reliability.

Join Datadog CPO Yanbing Li and a special guest as they discuss emerging technologies and innovation, how they impact businesses today, and the new opportunities they create for you.

Delivering great products to your customers requires a mix of evolution and consistency. To really land with users your product has to be ready to adapt and scale, prioritizing across a mix of customer and business needs. Join experts in reliability, systems engineering, and DevOps as they share real-world examples, true stories of pitfalls, and astounding impact from the experiments they have run. Learn how experienced practitioners handle failure, adapt to scale, and bridge gaps between teams to improve software performance and customer outcomes.

When stakeholders push for faster growth (new markets, new features, newly modernized stack) your engineering model has to change too. At FitnessPassport, the shift from offshore waterfall delivery to an in-house team meant rebuilding not just services, but confidence: legacy systems with weak logging and little visibility made it hard to know whether changes were working and impossible to spot issues before users did. In this talk, Director of Engineering Rob Mitchell will share how FitnessPassport adopted Datadog and used structured logs, metrics, and traces to tighten feedback loops.

Platform teams often end up as the bottleneck for “small” operational asks: add a new button, wire up a workflow, expose one more cloud capability—each change requiring engineering time, reviews, and releases. In this technical deep dive, engineers from the Department of Government Services (Victoria) share the architecture and open source CDK library behind their “Infrastructure Control Panel”: a modular operational enablement app that lets non-technical users interact safely with cloud resources through strong access controls.