Operations | Monitoring | ITSM | DevOps | Cloud

Alerts Should Work for You, Not the Other Way Around

The entire reason we have monitoring is to understand what users are experiencing with an application. Full stop. If the user experience is impacted, sound the alarm and get people out of bed if necessary. All the other telemetry can be used to understand the details of the impact. But lower-level data points no longer have to be the trigger point for alerts.

Alerts Don't Suck: YOUR Alerts Suck!

Join Leon Adato, Kentik's Principal Technical Evangelist, for, "Alerts Don't Suck: YOUR Alerts Suck." In this engaging talk, Leon shares a personal anecdote about generating a staggering 772 tickets - twice - in just 15 minutes, setting the stage for an enlightening exploration of alert management. Leon discusses the common misconceptions and pitfalls of alerts in network observability, distinguishing between effective and ineffective alert strategies. He demystifies the concepts of monitoring versus observability, offering practical advice on creating alerts that genuinely add value and drive action. Whether you're an IT professional, network engineer, or anyone interested in improving your alerting philosophy, this talk is packed with actionable insights, humor, and real-world examples. Leon's hard-won advice might just transform your approach to alerting and optimizing your monitoring systems.

Digging into the Optus Outage

Last week a major internet outage took out one of Australia’s biggest telecoms. In a statement out yesterday, Optus blames the hours-long outage, which left millions of Aussies without telephone and internet, on a route leak from a sibling company. In this post, we discuss the outage and how it compares to the historic outage suffered by Canadian telecom Rogers in July 2022.

Troubleshooting Container Network Latency in Kubernetes with Kentik Kube

Kentik Kube brings network observability to Kubernetes. In this Kentik Kube product demo, we navigate a real-time scenario of troubleshooting high latency within a Kubernetes cluster. The Kentik Kube map offers a visualization of our environments, complete with automated alerts and the ability to correlate performance metrics directly to affected pods.

Custom Container Network Monitoring and Alerting in Kubernetes with Kentik Kube

Discover the power of proactive network monitoring in Kubernetes with Kentik Kube. This demo highlights the critical importance of custom dashboards and alerts in maintaining optimal container performance and service availability. We take you through creating a tailored alert for a checkout service within Kentik Kube. From selecting services to diving deep into performance metrics via the Kentik Data Explorer, we show you how Kentik Kube makes it easy to set up policies that monitor and alert you to Kubernetes network issues as they arise.

Troubleshooting Kubernetes Network Performance Issues with Kentik Kube

Discover the power of Kentik Kube, the solution for unparalleled network insight into Kubernetes workloads. In this video, Phil Gervasi walks us through Kentik Kube’s ability to track and visualize container traffic across data centers, public clouds, and the internet. Using the interactive Kube map, Phil demonstrates how to troubleshoot a network latency issue affecting an online shopping application, highlighting the tool's capacity for in-depth analysis of pod performance and node-to-node traffic. Learn how to create custom dashboards for custom oversight, set up proactive alerts for performance issues, and enforce security and compliance across your Kubernetes infrastructure.

Analyzing the Traffic Patterns of Broadband Subscriber Behavior

Broadband subscriber behavior analysis is the process of collecting and analyzing data on how broadband subscribers use the internet. This data can be used to gain insights into subscriber needs and preferences, as well as to identify potential problems with the broadband service.