Operations | Monitoring | ITSM | DevOps | Cloud

A great way to boost IT team morale is to solicit feedback from users, because that appreciation can go a long way!

It can be easy to be overwhelmed when looking at a long list of goals, but checking in every day or every week can be a great way to feel accomplished.

When IT professionals become desensitized to the constant stream of system and network alerts, potentially missing critical issues amid the noise, the consequences can be significant. Join Field CTO Jeff Hunter as we discuss how to take a strategic approach to monitoring to help prevent alert fatigue with technicians and with end users.

As we move into 2026, new technologies, market pressures, and customer expectations are reshaping what it takes for MSPs to stay competitive. Join us for an exclusive forward-looking session where we break down the most important trends set to shape the managed services industry in the coming year.

Just like "cloud" in years past, the term "AI" has permeated just about every tech space and product. And although AI has plenty of business benefits, there are also plenty of risks in using AI, especially when it comes to sensitive business information. End users may not understand (or care) about the negative impacts of AI, which is where IT comes in. In this stream, you'll learn about how you can build an AI policy that works and how to enforce it so that users actually follow it!

In this stream, you'll hear from other IT leaders about the items that are on their wishlist that might just make their life in 2026 that much easier. Is it more headcount? Is it new AI platforms to help with code development? Is it new hardware?

With AI tools being used to manage sensitive data, it's important that IT is asking the important questions.

IT organizations are often called to do more with less — but when end users begin to automate more, how do you manage those security implications?