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News Roundup, July 30, 2021: What's Happening in AIOps, ITOps, and IT Monitoring

Happy System Administrator Appreciation Day! This special day was created in the 1990s to acknowledge and celebrate the tech gurus who assure that our computers, printers, and servers are working and in good condition. So, after thanking your hard-working system admin team, check out the latest in AIOps, ITOps, and IT infrastructure monitoring.

Bon Secours Mercy Health Employs SL1 to Extract Surgical Insights for its Unified Communications

Digital communications (voice / video / collaboration) are the lifeblood of a healthcare system. The availability and quick resolution of unplanned incidents are key to patient health and satisfaction. Hear from Luke Stackle from Bon Secours Mercy Health, as he details his surgical instrumentation with SL1 to gain complete, granular visibility, and P1-preventative care for his Cisco UC environment.

Southwest: What are the primary use cases for automations and how did you get started?

Hear from Southwest Airlines on how automation has not only positioned it to maximize its engineers' time, it has enabled Southwest to standardize and get predictive over the things that can virtually resolve themselves.

Capgemini Requirements for NOC Transformation

Learn about the requirements Capgemini needed for transforming its Network Operations Center. Interwoven across all tools and processes, the visability to see all assets on the network in their current state, and provide enrichment, automation, and auto ticketing was paramount to the success of the journey to AIOps.

GDIT and NIH: Why ScienceLogic?

The ScienceLogic platform is packed with connections, integrations, customizations and automation. Hear from system integrator General Dynamics IT sharing some insight with National Institute of Health (NIH) about pushing the edge of integrations with PowerFlow to help integrate with even more tool across the infrastructure landscape.