Today, most organizations rely on several different secure communication mediums — like email, real-time chat, video calls, and SMS — to transmit information, collaborate, and keep teams aligned. While modern communication tools help teams stay connected, the digital landscape is not without its challenges. For most organizations, it’s only a matter of time before network disruptions, security breaches, and system failures impact main lines of communication.

As a software product company that helps customers bring new products to market, 3Pillar Global relies on tight-knit coordination and communication to move projects forward. When the team was looking for a new collaboration solution that would enable them to communicate in real time, they looked for an open source option.

As a secure collaboration hub built for technical and operational teams, Mattermost is filled with features designed to help employees do their best work every day. Organizations looking to unlock even more value from Mattermost may be best off investing in Mattermost Enterprise Edition, which offers advanced functionality for enterprises with strict security and compliance requirements.

Mattermost Playbooks are configurable checklists that power team workflows with automation and real-time messaging. At a high level, Playbooks help teams work through recurring workflows efficiently, making sure all important tasks are taken care of while keeping teams aligned.

Group Messages (GMs) allow for quick and/or infrequent interactions with three to seven users. In Mattermost v9.1, there are two new quality-of-life updates aimed at enhancing user experience.

In today’s increasingly data-driven business landscape, security and compliance are more important for enterprise software than ever before. In an age where high-profile data breaches and regulatory violations seem to make headlines more frequently, enterprises must prioritize the protection of sensitive information while ensuring compliance with an exceedingly complicated labyrinth of legal and industry-specific requirements.