Operations | Monitoring | ITSM | DevOps | Cloud

Monitoring vs. observability: The future of IT operations in 2026

For years, monitoring was the gold standard of infrastructure management. Dashboards. Thresholds. Alerts. If everything on the dashboard was green, you didn't need to worry. If something turned red, you responded. It was a model built on predictability, and for a long time, it worked. But modern infrastructure is no longer predictable.

StatusGator is now available in SharePoint

We’re excited to announce the new StatusGator SharePoint integration. Many organizations use SharePoint as the central hub for company resources, communications, and internal tools. Now, you can add real-time service status directly to your SharePoint pages, helping employees stay informed about outages, maintenance, and service disruptions without leaving the platforms they already use every day.

Integrating Digital Employee Experience (DEX) with ServiceNow: What IT Teams Need to Know

As CTO for Teneo, I get the opportunity to meet with many of our customers to talk about plans for the next few years. I often find we spend a lot of time talking about Digital Employee Experience, but far less time is spent fixing the operational friction that quietly erodes it. Slow devices, degraded application performance, and recurring service desk tickets are common themes in many organizations.

QR Codes For Asset Management: Label And Track Assets With InvGate Asset Management

Still relying on serial numbers or manual asset lookups? In this video, Matt Beran shows how to generate QR codes for asset management with InvGate Asset Management and how IT teams can use them to simplify asset tracking, inventory management, and mobile access to asset information. Instead of searching through spreadsheets or manually locating asset records, QR codes provide instant access to the information stored in your inventory. Generate labels in bulk, print them, attach them to your devices, and scan them from your phone whenever you need asset details.

Why your PaaS choice is a governance commitment

Choosing a Platform-as-a-Service (PaaS) is not just an infrastructure decision. It is also a decision about how personal data will be handled over the life of the project. It's a governance commitment made early, with consequences that run late. A PaaS does not remove an organization’s accountability for privacy, security, or regulatory compliance. However, a well-architected PaaS can materially strengthen the control environment in which those obligations are managed.

DataStream 2.0: Faster, Smarter, Built for Scale

June 19, 2026 This is not a regular monthly update. DataStream Version 2.0 is a milestone — the result of relentless building, learning from customers, and pushing the platform toward what enterprise-scale security operations actually demand. The core has been rebuilt, new capabilities have been added across the board, and the platform is now faster, more resilient, and more extensible than ever. Here’s what’s new.

How AI-Powered Monitoring is Transforming IT Operations

Every monitoring vendor on the market now has an AI story. AIOps has moved from category buzzword to standard line-item in IT operations strategy, and the reasoning is sound: as infrastructure spreads across cloud, hybrid, microservices, and virtualized platforms, the volume and velocity of operational data has outrun what human teams can process. AI-powered monitoring is the obvious answer.

Digital Employee Experience Monitoring: Why It Matters for Hybrid Workforces

As enterprises embrace hybrid work models, SaaS-driven technology stacks, and highly distributed digital workplaces, employee experience has become inseparable from business performance.For years, IT investments were focused for customer-facing digital journeys, and internal systems were not a priority. However, the scenario has changed. Today, every employee relies on a complex and interdependent chain of endpoints, networks, cloud services, identity platforms, and business applications.