Resolve Webinar Demo: Building Autonomous Operations #itautomation #agenticai #aiautomation
Autonomous operations start small. Watch a routine IT request go from ticket to resolution in minutes. No noise. Real ROI.
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Resolve's Zero Ticket Minute - Ep. 8 #itautomation #agenticai #aiautomation
Proof of concept season is over. In Zero Ticket Minute Ep. 8, Ian Coppock explains why AI is now judged by results, not demos. If it’s not reducing downtime, cutting costs, or stopping 2 a.m. pages, it’s not delivering value. The shift is here. From experimentation to execution.
Resolve Webinar: High Volume Automations that Deliver the Fastest ROI
High-volume IT issues slow teams down, drain resources, and delay progress toward autonomous operations. In this Resolve webinar, we break down how to start your autonomous journey the right way by focusing on high-impact automations that deliver the fastest ROI.
Resolve's Agents of IT podcast - Ep. 11 - Sean and Ari's Hot Takes #itautomation #agenticai
Agentic AI is moving fast, but expectations are moving faster. In this episode of Agents of IT, Resolve CCO Sean Heuer and Ari Stowe, Resolve COO, cut through the noise around agentic AI, AIOps, and automation in modern IT environments. They react to recent articles from Forbes, TechCrunch, and others to unpack what’s real, what’s hype, and what actually works today.
Resolve's Agents of IT podcast - Ep. 11 - Sean and Ari's Hot Takes #itautomation #aiautomation
Agentic AI sounds great. But real IT needs guardrails. In this clip, we talk about where AI actually works today and why human-in-the-loop still matters.
How to Reduce Service Desk Workload with AI and Automation
For many IT directors, the service desk feels permanently stretched. It’s a math problem that is forever in motion. Every quarter brings new apps, new devices, new access rules, and new ways for small issues to become daily interruptions. Even when tooling improves, the queue still grows because the work expands with the environment. The pressure shows up in familiar places, like rising ticket counts, tighter SLAs, and a large backlog of projects that need help.
Resolve's Zero Ticket Minute - Ep. 7 #itautomation #agenticai
Self-service has been around forever. So why are tickets still piling up? Because portals do not resolve issues. They push work to employees, then escalate anyway. Watch Zero Ticket Minute. Autonomous resolution is next.
How CIOs Build the Business Case for IT Automation ROI
CIOs rarely struggle to find automation ideas. What they struggle with is getting those ideas funded, then keeping support once the first few workflows go live. We built this guide for IT leaders who need a credible, repeatable way to present IT automation ROI in language that resonates with the C suite. If you are shaping an automation program across service desk, IT operations, and network operations, our Agentic Automation for CIOs & CTO’s hub lays out the strategic lens.
Resolve's Zero Ticket Video Series - Software Installation Request #itautomation #aiautomation
Software installs and access requests do not need tickets. In this Zero Ticket Video Series demo, see how RITA, Resolve’s AI-powered IT agent, automates a Jira access request end to end. RITA understands the request, validates role and policy, provisions temporary access, routes approvals automatically, and delivers full access once approved. No ticket queues. No manual handoffs. Just real resolution through agentic automation.
Resolve's Zero Ticket Minute - Ep. 6 #aiautomation #itautomation #agenticai
Scripts break when reality changes. Modern IT needs automation that can think, adapt, and act. That’s the difference between escalation and real orchestration. Watch the latest Zero Ticket Minute with Ian Coppock.