Operational Risk Isn't Just a Tech Problem: The Human and Financial Blind Spots That Catch Businesses Off Guard
When most operations professionals think about risk, their minds go straight to system outages, cybersecurity breaches and compliance gaps. That's understandable. Those are the risks that make headlines and trigger incident response playbooks. But operational risk doesn't live exclusively in your tech stack. Some of the most damaging disruptions businesses face come from the human and financial side of the equation. Workplace misconduct that festers for months. Cash flow problems that sneak up on growing companies. Leadership disputes that paralyse decision-making at the worst possible time.