With the state of the world today, healthcare facilities of all kinds and sizes are operating under a state of distress. Employees are working on the frontlines, while also having to manage low budgets for IT security, coupled with low resources and all the while having to manage legal and compliance issues on top of it. Sometimes there’s so much emphasis put on the primary platform where patient health information (PHI) resides, other parts of the network are overlooked to determine compliance.

The healthcare ecosystem is complex, and the diversity of the different departments and devices results in a multifaceted IT infrastructure that can be hard to manage. With increasing digitalization, healthcare institutions are also at increased risk of becoming victims of viruses, Trojans, and myriad other cyberattacks. The goal is usually to access the confidential data in the patient file for either financial purposes or malicious intent or damage the critical infrastructure itself.

Effective communication between healthcare professionals is critical for timely and effective operations. In a modern healthcare environment, communication technologies are critical for connecting healthcare professionals with other caretakers and healthcare entities, ensuring the best, most effective, immediate care to patients.

Electronic health records (EHR) are real-time patient health record systems made to securely share patient information with authorized users. Users include those in medical labs, imaging facilities, pharmacies and emergency departments. Essentially, EHRs provide medical information to everyone involved in the patient-care continuum. OnPage continuously explores new ways to expand its value and enhance business processes and workflows to clients.

Like many industries, the pharmaceutical industry is undergoing a rapid transformation powered by technology. These technologies allow companies to improve business operations and empower the innovation needed to be competitive in today’s market. For pharmaceutical companies, time to market a new product can be costly and time-consuming. In this complex and regulated industry, it can take over a decade to bring a new therapy to market, while costs can total over $2 billion.

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New managed service alerts IT to resolve availability issues across Citrix or VMware Horizon and its supporting delivery infrastructure before end-users are impacted.