Operations | Monitoring | ITSM | DevOps | Cloud

June 2020

Release Update - Yosemite

In today’s Tip of the Day, I’ll be going over what’s new in our latest release “Yosemite”, named after Yosemite Falls, located in California’s Yosemite National Park. We periodically roll out our GUI updates, not, as we’ll see in today’s video, just to apply a fresh coat of paint, but to re-engineer the entire frontend and backend – allowing our users to enjoy a totally integrated monitoring platform.

Catchpoint's SRE Report 2020 - The Highlights

Our 2020 SRE Report is ready! We launched the SRE survey 2020 this January with the goal of understanding the current state of SRE. The survey covered a range of topics including: As we neared the end of the survey period, the SRE community was in the midst of a sudden change. SRE teams were forced to migrate to all-remote IT. We realized we would not be able to provide an accurate analysis without considering this shift in how SRE teams were operating in this new environment.

DNS Monitoring 101: Verify DNS Mapping

This Tip of the Day is the first in a three-part series on Domain Name System (DNS) monitoring. The Domain Name System is often described as “the phonebook of the Internet.” While humans access the Internet via domain names such as npr.org or bbc.com, web browsers interact via Internet Protocol (IP) addresses. DNS translates domain names to IP addresses so that browsers know which Internet resources to load.

API Management Trends 2020

APIs revolutionized the digital landscape by introducing a new level of programming flexibility and ease of integration. Organizations turned to APIs to push innovation and creating an API economy. It was a key driver in the eCommerce industry, businesses like eBay leveraged APIs to generate additional revenue. eBay introduced APIs twenty years ago providing developers a platform to build applications that improved businesses. Today, eBay’s APIs generate over a billion dollars in business.

Accelerate Observability with Catchpoint and Wavefront

Web applications have evolved from static pages with minimal user interaction to a dynamic intuitive interface that delivers advanced functionality. the complex architecture of these applications makes it necessary to monitor and maintain application health, performance, and end-user experience. Catchpoint’s monitoring platform provides all the tools you need to track application performance.

Monitoring User Sentiment

In this Tip of the Day installment, we look at Catchpoint’s latest telemetry point: user sentiment. Last month, we announced this new kid on the block to the Catchpoint platform. During the mid-summer timeframe, we’ll be offering our commercial customers the ability to collect and analyze user sentiment alongside Synthetic, Network, Endpoint and RUM data.

Tip of the Day - SLA Monitoring

SLAs are all about tracking accountability, and monitoring for those agreements must be done from a reliable third-party source. Trusting your vendors to report on their own SLAs is like asking a fox to guard the henhouse. Learn how Catchpoint enables you to track and alert on specific SLA metrics by measuring from the end user's perspective, allowing you to hold your vendors accountable no matter where your end users are located.

Tip of the Day - Monitoring API's

Today’s Digital world, is an API-Centric world, we just don’t realize how pervasive these little helpers are !!!! API’s are part of every eCommerce transaction, Social media interaction, and provide integrations across the applications we use, for both work and play, so when they’re not working properly, our lives are impacted greatly. See how Catchpoint provides complete visibility into all your API interactions to make sure you stay in front of any performance issues.

Tip of the Day - Beyond Alerts

Alerts are one of the main reasons why we monitor. Having a robust Alerting Tool can ensure proactive notification of issues and allows for quick access to the data required to troubleshoot the issue(s). This video provides insight into the Catchpoint Alert Monitoring solution, showing you what to do after the Alert along with some very helpful links to make sure you've configured your Alerts so they provide the information you need.

Tip of the Day - Synthetic Monitoring the Catchpoint way

Not all synthetic monitoring solutions are created equal. A truly proactive synthetic monitoring platform runs tests from the networks and locations where end users are located, and emulates the same path that the end users take to access websites and applications. Synthetic tests that are run from cloud providers miss many critical issues that affect the customer experience, and often lead to a painfully slow troubleshooting process because they don't capture all the components in the application delivery chain. Learn how Catchpoint's industry-leading synthetic monitoring infrastructure provides easy and effective monitoring from the outside-in for a truly comprehensive Digital Experience Monitoring (DEM) solution.

Tip of the Day - SSL Certificates

Expired SSL certificates are one of the most overlooked causes of performance and reachability problems, as keeping track of all of them and their expiration dates is a long and challenging task. See how Catchpoint's Digitial Experience Montoring (DEM) platform can help you esnure that your SSL certificates remain valid by alerting you whenever their expiration date is approaching.